12 thoughts on “10 Common Mistakes in Giving Feedback

  1. Kaye says:

    Unfortunately, my current supervisor uses more than one of these (especially #1, judging and criticizing us as people), which is probably the worst.

    I’ll add another one. While it may be a mistake to offer negative feedback (or better, “opportunities for improvement”) sandwiched or hidden in between positive comments, it is a mistake to never offer positive feedback. My reports receive more positive than negative feedback, and anything “negative” is offered with a suggestion on how to improve next time, or pointing out what worked alongside what did not. When genuine positive feedback and support is offered on a regular basis, employees are more likely to accept the occasional “negative” advice more gracefully.

  2. Kaye says:

    Unfortunately, my current supervisor uses more than one of these (especially #1, judging and criticizing us as people), which is probably the worst.

    I’ll add another one. While it may be a mistake to offer negative feedback (or better, “opportunities for improvement”) sandwiched or hidden in between positive comments, it is a mistake to never offer positive feedback. My reports receive more positive than negative feedback, and anything “negative” is offered with a suggestion on how to improve next time, or pointing out what worked alongside what did not. When genuine positive feedback and support is offered on a regular basis, employees are more likely to accept the occasional “negative” advice more gracefully.

  3. Marsha says:

    I am currently overseeing a front-line manager skill development training. This piece would be great to share, but I can’t. The video needs to be much more diverse. The only clear representation of gender and/or racial diversity is one woman who is a caricature of exaggeration and the only person shown in less-than business attire. Please, please, please, pay attention to your images.

    1. Lauren McSwain-Starrett says:

      We plan to update this video in the very near future and will address this important issue when we do. Thanks for bringing it to our attention!

  4. Marsha says:

    I am currently overseeing a front-line manager skill development training. This piece would be great to share, but I can’t. The video needs to be much more diverse. The only clear representation of gender and/or racial diversity is one woman who is a caricature of exaggeration and the only person shown in less-than business attire. Please, please, please, pay attention to your images.

    1. Lauren McSwain-Starrett says:

      We plan to update this video in the very near future and will address this important issue when we do. Thanks for bringing it to our attention!

  5. Rod Johnson says:

    Providing insightful and useful feedback (both positive and negative) is one of the most challenging skillets for any leader to master. This list is quite useful – Thanks

  6. Rod Johnson says:

    Providing insightful and useful feedback (both positive and negative) is one of the most challenging skillets for any leader to master. This list is quite useful – Thanks

  7. Andreas says:

    Excellent summary. I have experienced several of the mentioned ones both as provider (shame on me) and as receiver. What about adding ‘feedback delivered too late after the facts’?

  8. Andreas says:

    Excellent summary. I have experienced several of the mentioned ones both as provider (shame on me) and as receiver. What about adding ‘feedback delivered too late after the facts’?

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