Feedback & SBI

Use Situation-Behavior-Impact (SBI)™ to Understand Intent

Want to give more effective feedback? Learn how to use SBI to close the gap between a person’s intentions and the impact of their behavior.

Content About Feedback

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Avoid common feedback mistakes and understanding the different types of feedback can make all the difference between an effective performance review and a conversation that both people dread.

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Have a difficult colleague? Confrontation may seem scary, but when done correctly, it leads to positive outcomes for everyone involved. Here’s how to get the best results.

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