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More powerful than strategy and more persistent than vision, the culture of your organization either enables sustainable performance or subverts it. And a coaching culture of feedback can be the key differentiator that puts you ahead of the competition.
Imagine a workforce with the courage and skill to unearth truth, grapple with difficult issues, unlock collaboration, and create a liberating space for discovery and action — in real time, while doing real work.
It’s possible, with a culture of feedback where people feel free to hold candid conversations with one another. Scale a coaching culture and create a climate of feedback at your organization with a foundation of better conversations.
Better Conversations Every Day™ applies a simple and practical approach to teaching a set of complex skills. We focus on 4 core behaviors applied to real workplace challenges to build the trust, psychological safety, collaboration, inclusion, resilience, and emotional intelligence needed to thrive in today’s hybrid work environment.
As a result of participating in this coaching conversations training program, participants will be able to:
Our approach is culture change, not manager training.
Our Better Conversations Every Day™ program is a simple, evidence-based, and practical one-day experience. Participants learn core behaviors and practice the types of candid conversations that build stronger relationships through trust, fuel collaboration, and enable better business outcomes.
This scalable program helps creates a common mindset, skillset, and leadership language at your organization, build a coaching culture of feedback. It equips your people with the expertise, tools, and motivation to break down silos and bring your business strategy to life.
The foundation of our suite of conversational skills solutions, this proven content can be licensed or delivered in different modalities for different levels of impact.
Scale-up options are available for organizations wishing to build a coaching culture of feedback by equipping their people to hold better conversations, customizing or licensing this program, or running the full program on-site. Contact us for more details.
Strengthen the fabric of your organization by building listening and communication skills at scale. Our Better Conversations Every Day™ program will foster a culture of feedback and improve outcomes by moving people to action and accountability. The content is available in different modalities to meet your needs:
Our Better Conversations Every Day™ suite of coaching conversations training solutions will help you build and scale a coaching culture and lays a strong foundation for addressing any organizational change or leadership development initiative.
At CCL, we measure success by lives touched and impact made. That’s why the organizations we work with and the leaders we transform consistently tell us the same thing: their experience with us is a game-changer. Our Better Conversations Every Day™ program has made a significant impact on many individual leaders’ listening, communication, and feedback skills, and has helped many organizations to build and scale a coaching culture.
But don’t just take our word for it — take theirs.
“If you don’t fix the conversations, then it doesn’t matter what the process looks like… We have good evidence that when most employees have gone through the program and you have someone focused on the use of the techniques, it does make a difference.”
Director of HR Strategy and Effectiveness
The University of Notre Dame
We partnered with a financial services company to develop a more collaborative, trusting culture where people could have constructive conversations about performance. The BCE program benefited other strategic initiatives, including a high priority effort to strengthen customer service by drawing on many of the capabilities and tools that BCE has provided.
“Organizations that build coaching cultures are those that invest in their people first and will exceed their competition. Big supporter of CCL’s Better Conversations Every Day program!”
Sr. Director of Talent Development,
Southern New Hampshire University
“Effective communication is so crucial whether at home or in the workplace. The BCE content from the Center for Creative Leadership provides us with valuable frameworks to have better conversations and in doing so – drive better outcomes!”
HR Business Partner
The Euclid Chemical Company
What our clients say about the Better Conversations Every Day™ program, which helped them scale a culture of feedback across their organizations:
Discover more about what you’ll learn in this program to build an organizational culture of feedback.
Use this email template to share how Better Conversations Every Day™ can help build a coaching culture at your organization.
Our experts are here to help. Let’s talk about how equipping your team to hold better conversations and building a culture of feedback can drive business results for your organization.
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In the absence of a coaching culture, the truth often goes unspoken; change only happens when a crisis takes place; and courage is a rare quality. Develop conversational skills across your organization to scale a coaching culture and promote truth and courage.
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