Hybrid Workplace

Effective Leadership in a Hybrid Workplace Leadership Requires Putting People First

Develop the critical skills managers need for a leading in a hybrid workplace.

In recent years the world has fundamentally altered our understanding of when, where, and how work occurs. In today’s organizations, the new normal is leading in a hybrid workplace context, and virtual collaboration among remote teams is how things get done.

Individual situations vary widely post-pandemic, with some returning to work in-person, others working primarily remotely, and still others in a combination of the two. But recent surveys have found that 9 in 10 organizations are planning for a hybrid model, with some or all of their workforce engaging both remotely and on-site, going forward.

This new way of working brings new opportunities — along with new uncertainties and challenges — for those leading in a hybrid workplace.

Effective hybrid workplace leadership requires strong people skills, the ability to build cohesion among colleagues working together from disparate locations, being intentional about inclusion and collaboration, and strengthening shared culture.

Our approach to developing those leading in a hybrid workplace focuses on building greater self-awareness, emotional intelligence, conversational skills, and psychological safety. We also help develop team and group leadership skills to create strong work alliances, powerful cross-team networks, and intentional organizational cultures where individuals and teams can thrive — regardless of where their work happens…Because leading effectively in the hybrid workplace context is what’s needed today — and tomorrow.

Our Solutions to Develop Your Hybrid Workplace Leaders

The conversations your people have every day are one of the biggest mirrors of your culture. Improve the quality of conversations, and you’ll have better business outcomes.

Our suite of conversational skills solutions can help you build and scale the communication skills needed to maintain your culture, even in the context of today’s hybrid workplace. Individuals learn how to hold more candid, respectful conversations with teammates, wherever they’re located — enabling you to scale a coaching culture across the enterprise.

  • Multiple modalities make scaling the learning easy and accessible

Create a high-performing team that gets results, no matter where your employees are working.

We offer a variety of research-backed, proven leadership topic modules designed to help you strengthen hybrid leadership skills, like building greater Psychological Safety & Trust, strengthening Emotional Intelligence, and increasing collaboration in the context of Leading Virtual & Remote Teams.

  • Proven, world-class, research-based content that can be can be tailored for your organization’s hybrid workplace challenges

No matter where you’re working, the same core leadership skills are important for every leader in a hybrid workplace — and our time-tested, research-based leadership programs specifically hone these skills. Tailored programs are available for each leadership tier of the organization.

Use our programs to build scalable hybrid leadership development that drives results while building relationships and improving the flow of communication across your organization.

  • Available live online, in-person, or through licensing in some cases
  • Flexible, with many available dates and options; and some scholarships available

What Our Clients Are Saying

At CCL, we measure success by lives touched and impact made. That’s why the organizations we work with and the leaders we empower consistently tell us the same thing: their experience with us is a game-changer. We’ve helped thousands of organizations adapt to new ways of working and thrive while doing it.

But don’t just take our word for it — take theirs.

“Our participants were pleasantly surprised at the structure and effectiveness of the virtual program, and most enjoyed collaborating and learning from colleagues across the global organization.”

Pitney Bowes logo

Angela Spears

Learning Consultant
Pitney Bowes

“With such a diverse group from multiple time zones and different countries, we wanted to steer away from a ‘one size fits all’ approach … The virtual experience was the best … made it fun, allowed them to interact more often, support each other, and develop key leadership competencies.”

Crowley Maritime

Gloriana Garro

Director of People Development & Learning
Crowley Maritime

Let’s Talk About Leadership in Your Hybrid Workplace

Our experts are here to help. Get in touch with us about tackling the unique leadership and culture challenges that come with leading in a hybrid workplace.   

Hybrid Workplace Leadership: Research & Resources

Replace Type

With many organizations adapting to new work-from-home arrangements and hybrid work policies, leaders and organizations should review 5 tips for building and maintaining a remote work culture.

Replace Type

How we define work has evolved — from being mostly in person pre-pandemic (Work 1.0), to mostly virtual during the pandemic (Work 2.0), to now — a hybrid of both (Work 3.0). Download this report for 8 keys to leading in Work 3.0.

More About Hybrid Workplace Leadership

The Hybrid Workplace Requires Human-Centered Leadership

Leadership is a human-centered social process. It’s about people interacting. It’s dynamic, and it’s often emotional. 

Whether we’re together in person or virtually, every group interaction relies on 3 elements: emotional intelligence, trust, and psychological safety. 

Strengthening these elements, through individual leader development or an organization-wide culture shift, creates the conditions for a more effective hybrid workplace. When any of these elements is lacking, the process of working together becomes less effective. 

Hybrid Leadership
Thriving Hybrid Workplace

Create a Thriving Hybrid Workplace

Leading a team can be challenging in any circumstance. Leading in the new, more complex and dynamic hybrid workplace environment raises the difficulty level … as well as the stress.

We help equip team leaders for the challenges of leading in the hybrid workplace with research-based, hands-on solutions that can be used directly with their work teams. Our human-centered development solutions — available both virtually and in-person — can help you strengthen hybrid leadership at your organization, bolster conversations and connections, strengthen organizational culture, and improve business outcomes.

Frequently Asked Questions About Leading in a Hybrid Workplace

In a hybrid workplace, organizations and teams collaborate and work together, even when they are not co-located. In the post-pandemic world, many organizations have some individuals or teams returning to work in-person, while others work remotely, or a combination of the two, where employees come into the workplace on certain days, but work from home on others. Regardless of the specific arrangements, the new hybrid workplace has brought new opportunities, as well as uncertainties and challenges, for both organizations and leaders. 

Encouraging collaboration and cohesion among teams can be a challenge for many leaders in a hybrid workplace. Additionally, leaders may face burnout, for both themselves and on their team — especially if the organization isn’t putting its people first. Lastly, trust and a sense of shared culture may decline when individuals are working in different locations with limited one-on-one interactions.

Effective hybrid workplace leadership requires that you build cohesion among colleagues, fend off burnout, engage team members intentionally, and strengthen a shared organizational culture. Our research-backed approach to equipping leaders in hybrid workplaces puts people first, focusing on building self-awareness, emotional intelligence, and psychological safety. It’s also important that teams and groups working on different schedules or from different locations are able to collaborate effectively, develop leadership skills to create strong relationships, leverage powerful boundary-spanning practices and build networks, and foster an intentional, shared, feedback-rich culture. 

Hybrid workplaces rely on 3 key elements to thrive: emotional intelligence, trust, and psychological safety. By strengthening these elements through training and development, leaders and organizations can effectively engage their hybrid teams, improving collaboration, engagement, and retention. Learn more about what’s most important for hybrid teams and how to approach leading in a hybrid workplace

More questions? Our experts are here to help. Let’s have a conversation!