Equity, Diversity & Inclusion

Home > Leadership Challenges > Equity, Diversity & Inclusion (EDI)

Moving From Ideas Into Action

Shift mindsets, behaviors, and practices so everyone in your organization attains their full potential.

Multiple studies have proven that diverse teams drive better business performance and organizations with greater diversity become more resilient and innovative. And inclusion is required for diverse groups to thrive. 

Yet there’s little point in considering how to recruit a more diverse workforce, nor how to ensure talented individuals from different backgrounds are fully included, if your organization has not yet considered what different people need to be successful.

To do that, you need to understand equity.

To see real, sustainable change, and to leverage the full potential of all their talent, organizations must go beyond diversity and inclusion to focus on equity, diversity, and inclusion in the workplace.

Leading with equity is about recognizing that different people have different needs and being committed to giving people what they need to succeed. When that happens, everyone wins.

Leading With Equity & Why It Matters

Elevating equity is critical because even in organizations that are both diverse and inclusive, individuals who come from different backgrounds can still run into policies, practices, or assumptions that prevent them from being fully engaged, supported, and able to reach their potential.

That’s why rather than DEI (diversity, equity, and inclusion), at CCL, we refer to EDI — placing equity as the first consideration, before diversity and inclusion, to emphasize its importance.

Without a focus on equity, well-intentioned diversity initiatives can appear disingenuous. Ensuring your organizational practices and policies are equitable is essential to the sustainability of your investments in diversity and inclusion – and your ability to retain top talent.

Our History of EDI Work

At CCL, our approach to equity, diversity, and inclusion is rooted in decades of pioneering work with leaders and organizations around the world – from our groundbreaking research into women’s leadership development, to our African-American Leadership development program, to our deep analysis of what different generations want from work.

Through it all, we’ve learned that when it comes to equity, diversity, and inclusion in the workplace, language, challenges, norms, and solutions shift based on context, culture, and climate. Above all, leaders must consider people’s different lived experiences to help their teams achieve their full potential.

Our Framework for Enacting Equity, Diversity & Inclusion in the Workplace: REAL™

We understand that equity, diversity, and inclusion (EDI) initiatives are complex, and addressing systems of oppression is challenging. That’s why we created our evidence-based REAL™ framework to help shift mindsets, behaviors, and practices toward equitable and inclusive leadership for individuals, teams, and organizations.

REAL™ focuses on helping leaders and organizations make the leap from raising awareness to taking meaningful action and sustainable culture change to support equity, diversity, and inclusion in the workplace.

Our REAL™ Framework for EDI

Reveal Relevant Opportunities
Identify specific actions with curiosity and appreciative inquiry.
Elevate Equity
Prioritize fair and contextually-appropriate access to resources and opportunities.
Activate Diversity
Acknowledge, celebrate, and catalyze different characteristics, values, beliefs, experiences, backgrounds, and behaviors.
Lead Inclusively
Intentionally create and sustain an environment that supports direction, alignment, and commitment from everyone in your organization.

Our Equity, Diversity & Inclusion Solutions to Help You Shift Your Culture

No one single solution can create equity, diversity, and inclusion in the workplace, so we offer a variety of EDI solutions and bring our decades of human-centered expertise and understanding of intergroup challenges (social identity, outgroups, discrimination, and privilege) to this work. We are ready to partner with you to craft custom EDI solutions for your organization’s specific needs, context, and culture. In addition, we also offer women’s leadership development solutions.

Custom EDI Solutions

Whether you’re looking for ways to address bias, overhaul your culture, or help your employees communicate more effectively across differences, we’ll work with you to create a human-centered, research-backed program tailored to your needs. Partner with us to understand the dynamics of EDI in your particular organizational context and specific actions to take to drive results.

Powered by decades of our global research and in-the-field experience, our world-class EDI solutions can help you build a stronger organizational culture and equip your leaders to work together more effectively.

Let us craft a custom initiative for your leaders at all levels based on our proprietary REAL™ framework for lasting change that builds greater equity, diversity, and diversity, and inclusion in your workplace.

Create lasting change by aligning beliefs with behaviors

Better Conversations Every Day™ for Equity, Diversity & Inclusion

Whether you want your team to communicate more effectively across differences, align behaviors with beliefs, or address unconscious bias, this program can equip everyone at your organization — from the front desk to the corner office — to hold better conversations every day.

Scale coaching and communications skills across your organization through a lens of building a more equitable, diverse, and inclusive culture.

Human-centered, research-backed developmental experience builds coaching skills
Scale a more inclusive, psychologically safe culture of feedback to increase equity and inclusion and unlock the power of diversity

Leadership Topic Modules

We offer a variety of proven leadership topic modules you can use to upskill your team or package together in a custom solution. Offerings include our research-backed content on emotional intelligence, listening to understand, psychological safety, and moving beyond unconscious and implicit bias.

Our answer to conventional bias training, Beyond Bias™ provides a realistic, effective roadmap for recognizing and responding to the biases we all experience. Equip your team to identify the unintentionally harmful beliefs and practices that undermine equity, diversity, and inclusion.

We can deliver this world-class, research-backed content — or you can. Either way, you’ll go beyond raising awareness to taking meaningful action on EDI.

Proven content modules that can be used standalone or combined into a customized learning journey for your leaders

What Our Clients Are Saying

At CCL, we measure success by lives touched and impact made. That’s why the organizations we work with and the leaders we transform consistently tell us the same thing: their experience with us is a game-changer. We’ve helped strengthen organizational cultures and build equity, diversity, and inclusion at literally thousands of organizations.

But don’t just take our word for it – take theirs.

“I love the networking experiences, practical tools, and the bonds I was able to build with my fellow participants. I was able to utilize some of the tools I have learned in my daily work. It’s been a great experience and by far the best training program I have attended.”

Program Participant
Major Pharmaceutical Company

Honing Leadership Skills for High-Potential Leaders of Color

Among hundreds of international applicants, 2 EDI-focused leadership programs that we developed for separate clients have both received awards from the research and analyst firm Brandon Hall Group, in their acclaimed annual Human Capital Management (HCM) Excellence Awards.

Our Work to Elevate Equity, Diversity & Inclusion Earns Acclaimed Brandon Hall Group Excellence Awards

Our Commitment to Equity, Diversity & Inclusion at CCL

We know that a true commitment to equity, diversity, and inclusion in the workplace starts from within. We’ve made a concerted effort to focus on EDI internally, and realize there is more work yet to be done. Learn more about our commitment to racial justice and equity and our EDI journey at CCL.

Meet Our EDI Team

Abigail Dunne-Moses
Director, Global Equity, Diversity & Inclusion Practice

Prior to joining CCL, Abigail was an independent consultant, providing performance management training and organizational development consulting to Fortune 500 companies in a variety of industries, including healthcare, pharmaceuticals, telecommunications, manufacturing, and financial services. She has also spent over 15 years in the nonprofit sector as a speaker and counselor, and brings her passion and experience in EDI to all her work.

Regina Eckert
Client Engagement Director,
Europe

Gina is a consultant, facilitator and leadership development expert who has led projects in over 40 companies across the EMEA region in various industries, ranging from 60 to 1.6 million employees. She keeps a high focus on tangible behavioral and business impact and a deep care for the people who trust her for their development and the development of their companies. Initiatives around equity, diversity, and inclusion are an area of expertise and passion for her.

Valerie Futch Ehrlich, PhD
Manager, Societal Advancement Insights and Impact

Valerie manages the Insights & Impact group, overseeing evaluation and applied research projects in the nonprofit, K-12, higher education, and population health sectors. Her research background is in social identity and human learning and development. She is committed to data utilization and visualization and effectively leveraging research in service of equity, diversity, and inclusion.

Jayke Hamill
Faculty,
Societal Advancement

Jayke is a designer for much of our equity, diversity, and inclusion work with nonprofits, foundations, and other social sector organizations, and is particularly vested in growing the field of leadership development to be more accessible and inclusive of all leaders — including individuals with disabilities, neurodiverse learners, LGBTQ folx, first-generation college students, and beyond.

Darryl Spivey, PhD
Leadership Solutions Partner

Since joining CCL, Darryl has managed and produced comprehensive leadership customized solutions for global clients. His course design and facilitation create tremendous value and yield clear and measurable outcomes. Darryl spent time heading up leadership development for several companies, including PNC Bank and Highmark. He also held adjunct professor positions at UConn and Pitt.

Sophia Zhao
Leadership Solution Facilitator

Based in our APAC offices in Singapore, Sophia serves as a facilitator, coach, and researcher focused on the design and delivery of leadership solutions. She has supported the growth of leaders from the public and private sectors, representing diverse industries and multiple leader levels. Sophia brings expertise in womens’ and girls’ leadership development to our equity, diversity, and inclusion team.

Let's Talk About Building Equity, Diversity & Inclusion at Your Organization

Our experts are here to help. Get in touch with us about your organization’s equity, diversity, and inclusion initiatives and needs. We’d love to partner with you!

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