Emotional Intelligence and Leadership

Emotional Intelligence and Leadership Can Make or Break Employee Engagement and Productivity

Emotionally intelligent leaders bring out the best in their teams.

Whether we’re at home or at work, our emotions are woven into our every interaction.

They influence how we react to challenges and opportunities. They determine whether or not we collaborate to resolve conflict. They prompt our willingness to forgive ourselves and others.

And as we move through our days, our emotions play a role in the amount of effort we demonstrate, our psychological health, and our moods.

Emotional intelligence is defined as our capacity to be aware of, to control, and to express these emotions. The ability to connect emotionally with employees is essential for leadership effectiveness. In part, that’s because the way a leader makes you feel can impact your engagement as well as your productivity.

Leaders at every level in an organization benefit from high emotional intelligence.

If employees are committed and engaged, they’re more productive, which positively impacts organizational profitability. And engagement is especially critical during times of uncertainty and disruption.

Managers who show more empathy toward direct reports are viewed as better performers in their job by their bosses. But when leaders lack critical people skills, employees experience more daily stress, dissatisfaction, and disengagement — and productivity plummets.

Building those skills requires increasing your self-awareness, strong active listening skills, and a willingness to learn and recognize our own emotional triggers.

Upskill Your Team With Emotional Intelligence and Leadership

Bring Out the Best in Your Leaders

Emotionally intelligent leaders have developed these 4 key skills:

  • Self-awareness
  • Self-management
  • Social awareness
  • Relationship management

Foster employee engagement and productivity at your organization by equipping your team with emotional intelligence and leadership skills. We can deliver our world-class, research-backed emotional intelligence content to them — or you can.

You Can Deliver Our Emotional Intelligence and Leadership Content, or We Can

You Deliver

We can equip your facilitators to deliver a workshop or internal training to develop emotionally intelligent leaders either online or in person, whichever you prefer:

Let’s talk about leveraging this proven leadership program content on emotional intelligence and leadership in a custom development initiative at your organization

We Deliver

Or, we can incorporate emotional intelligence and leadership as part of a larger leadership development initiative for your organization:

Combine with other topic modules and interactive experiences into a customized learning journey for your leaders

Our highly personalized leadership programs prepare leaders to address common challenges with emotional intelligence & leadership 

What Our Clients Are Saying

Organizations who have partnered with us to develop more emotionally intelligent leaders consistently tell us the same thing: their experience with CCL made a significant impact on their culture — and their bottom line.

But don’t just take our word for it — take theirs.

“I am very aware of the importance of emotional intelligence and what it means, but I have challenges putting it into practice, especially when it comes to feeling negative emotions or having to have challenging conversations. This was a great session! Thank you to the presenter for the excellent information and resources!”

Virtual Session Attendee

“Outstanding presentation on emotional intelligence with a great deal of information that can be immediately applied to support a more ready and resilient workforce.”

Virtual Session Attendee

Let's Discuss Emotional Intelligence and Leadership at Your Organization

Our experts are here to help. Let’s have a conversation about emotionally intelligent leaders at your organization and how our emotional intelligence and leadership content could help support your development initiatives.

Center for Creative Leadership (CCL)® will use this information to ensure the best response to your inquiry. By submitting this form, you acknowledge that CCL may contact you.

At CCL, we care about your privacy. The information you share with us will only be used to better service you and in accordance with your consent. For more information, please refer to our Privacy Policy.

Our Research-Backed Perspective on Emotionally Intelligent Leaders

4 Relationship Skills You Need in the Office - Building Relationship Skills at Work

Building Relationship Skills at Work

Do you need to improve your effectiveness as a leader? Whether you’re a CEO or a schoolteacher, relationship skills matter a lot. Here’s why and how leaders are building relationship skills at work.

Boost Your Interpersonal Savvy

Boost Your Interpersonal Savvy

Everyone has the capacity for interpersonal savvy — building working relationships with colleagues, superiors, and direct reports. Here’s how to boost it.


Other Topics Related to Emotional Intelligence and Leadership

Package our research-backed emotional intelligence and leadership content with other proven leadership development topics and solutions for a customized, scalable solution perfect for your organization’s unique needs, context, and culture. Related topics include:

Please update your browser.

CCL.org requires a modern browser for an enhanced and secure user experience. Internet Explorer is no longer supported or recommended by Microsoft. The Center for Creative Leadership recommends that you upgrade to Microsoft Edge or similar.