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Recommended Insights

Feedback That Works

Improve Your Talent Development With Feedback That Works

Transform feedback from a “necessary evil” into a constructive conversation.

As a leader, giving effective feedback is your job. Constructive suggestions can help your direct reports and colleagues succeed. But feedback is often difficult — for both the giver and the recipient.

So, how do you do it? Are you formulaic and by-the-book, or do you wing it? Is it time for straight talk or do you find yourself dancing around the issues? Do you take a clinical approach, or are you personally invested?

Whatever your style or your company’s system, chances are that performance reviews are less-than-satisfying events for you and your direct reports. But learning how to give effective feedback can make the difference between a meaningless (or disastrous) review and a constructive conversation.

Feedback is one of the most important elements of successful performance reviews because it engages the employee in the conversation and puts the spotlight on key issues. In fact, we believe giving effective feedback is the key to improving your talent development.

If you understand the different types of feedback, and which one is most effective to start with, giving feedback will feel easier, and your reviews will improve.

With our widely recognized SBI feedback model, you can clarify the situation, describe the specific behavior, and explain the impact of that behavior — and motivate the recipient to take actions that improve performance.

Upskill Your Team With Effective Feedback

Improve Performance by Giving Effective Feedback

Give your leaders a simple, powerful, and effective feedback model that enables them to give and receive focused, productive feedback:

  • Understand the need for effective feedback in the workplace.
  • Learn our model of giving effective feedback using Situation-Behavior-Impact (SBI) language.
  • Practice delivering and receiving feedback using our feedback model.
  • Review common mistakes in delivering feedback.
  • Create a plan of action for more effectively delivering feedback to others.

Start a practice of leaders giving direct, honest, and timely feedback at your organization by equipping your team with the skills for giving effective feedback. We can deliver our world-class, research-backed effective feedback content to them — or you can.

You Can Deliver Our Effective Feedback Content, or We Can

You Deliver

We can equip your facilitators to deliver a workshop or internal training on giving effective feedback either online or in person, whichever you prefer:

Access everything your internal HR or team leaders need to upskill your people by holding a leadership workshop on this topic

Let’s talk about how you can leverage this proven leadership program content in a custom internal development initiative

We Deliver

Or, we can incorporate effective feedback skills as part of a larger leadership development initiative for your organization:

Combine with other topic modules and interactive experiences into a customized learning journey for your leaders

Our highly personalized leadership programs prepare leaders to address common challenges with effective feedback

What Our Clients Are Saying

Organizations who have partnered with us to upskill their people’s effective feedback skills consistently tell us the same thing: their experience with CCL made a significant impact on their culture — and their bottom line.

But don’t just take our word for it — take theirs.

“I learned a great deal about the way I think about myself and the reasons for my thinking. I’m able to give feedback in a more constructive manner and to work better as part of a team. Knowing more about myself — compared with the way other people see me — is making me a well-rounded person and better equipped to lead.”

Hermien Uys
De Beers Group

Let's Discuss Effective Feedback at Your Organization

Our experts are here to help. Let’s have a conversation about giving effective feedback at your organization and how our effective feedback content could help support your development initiatives.

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Our Research-Backed Perspective on Giving Effective Feedback

How to Give the Most Effective Feedback
Leading Effectively Articles

How to Give the Most Effective Feedback

Learning to give effective feedback and understanding the different types of feedback can make all the difference between an effective performance review and a conversation that both people dread.


Other Topics Related to Effective Feedback

Package our research-backed effective feedback content with other proven leadership development topics and solutions for a customized, scalable solution perfect for your organization’s unique needs, context, and culture. Related topics include:

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