Conflict Resolution for Leaders

Stop Avoiding Conflict — With Conflict Management Skills, You Can Lead Through It Instead

It’s possible to resolve conflict at work with the right skills in place.

In the swirl of information and interactions, conflict will bubble and flare up, driven by disagreements, personal grievances, or misunderstandings. But getting drawn in doesn’t help others manage the conflict — nor does trying to figure out all the answers yourself.

So what can leaders do to manage conflict in the workplace? How can you help improve the situation and resolve conflict?

Dealing with conflict is a task many managers struggle with or even avoid. But it is possible to transform disagreement and discord into positive outcomes.

First, understand that conflict is inevitable. When people work together, they bring differing perspectives, opinions and motives that can lead to conflict.

Next, keep in mind that conflict isn’t always bad. In fact, many conflicts — when handled properly — can create an atmosphere of creativity and innovation.

Most importantly, know that conflict resolution for leaders can be learned. While natural ability is helpful, we know these skills can be effectively developed and improved.

Because sometimes, conflict in the workplace can’t be avoided. And when that happens, you’ll need to show leadership through it.

Upskill Your Team With Conflict Resolution Training

Transform Conflict Into Opportunity and Get More Done

Give your leaders the skills to directly address conflict in a way that preserves or improves relationships, creates new opportunities, and increases productivity:

  • Recognize and understand their own conflict “triggers.”
  • Understand how different values may contribute to conflict.
  • Practice active and passive positive responses to conflict in their workplace.
  • Apply the strategies to a workplace conflict situation.

Start leading through conflict at your organization by equipping your team with these conflict management skills. We can deliver our world-class, research-backed conflict management course content to them — or you can.

You Can Deliver Our Conflict Management Course Content, or We Can

You Deliver

We can equip your facilitators to deliver a workshop or internal conflict resolution training either online or in person, whichever you prefer:

Access everything your internal HR or team leaders need to upskill your people by holding a leadership workshop on this topic

Let’s talk about how you can leverage this proven leadership program content on content management skills in a custom internal development initiative

We Deliver

Or, we can incorporate conflict resolution training as part of a larger leadership development initiative for your organization:

Combine with other topic modules and interactive experiences into a customized learning journey for your leaders

Our highly personalized leadership programs prepare leaders to address common challenges with conflict management skills 

Let’s Discuss Conflict Resolution for Leaders at Your Organization

Our experts are here to help. Let’s have a conversation about conflict resolution training at your organization and how our conflict management content could help support your development initiatives.

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Our Research-Backed Perspective on Conflict Management for Leaders

When workplace conflict is mismanaged, costs mount, many of which are difficult to quantify. In order to identify the real cost of conflict in your organization, consider these 7 factors.

Inevitably, leaders have to manage conflict — either between direct reports or with a colleague. These 6 tips will guide leaders through resolving conflict in the workplace.

Other Topics Related to Conflict Management Skills

Package our research-backed conflict management course content with other proven leadership development topics and solutions for a customized, scalable solution perfect for your organization’s unique needs, context, and culture. Related topics include:

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