Kindness in the Workplace: A Skillset That Boosts Performance and Culture

About the Webinar

In an ever-changing business environment, kindness in the workplace can sound like a “nice to have” rather than an essential. But kindness actually matters more now than ever, as new ways of working have given employees more options — making engagement and retention imperative.

Our research has shown that today’s successful leaders must be more “person-focused” and able to work well with people from varying teams, departments, countries, cultures, and backgrounds. We believe this will become even more important in the coming years, and we highlight it in our (Better) Leadership Project, where we focus on how leadership can (and should) evolve with our changing world.

Fortunately, kindness in the workplace requires a skillset that can be taught. It plays a key part in emotional intelligence and leadership effectiveness. Kinder interactions among leaders and employees can lead to more effective communication, which can drive positive business outcomes.

Watch this webinar to find out why kindness, empathy, and compassion matter for leaders — and how to practice kindness in the workplace.

What You’ll Learn

In this webinar, you’ll learn:

• The benefits of kindness in the workplace
• How organizations can encourage kindness in the workplace
• Why kindness is an especially important skill for middle managers
• How to improve your leaders’ ability to show kindness, empathy, and compassion