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Effective communication is more complicated than a “2-way street.”
Leaders at all levels need to know a whole lot more than the mechanics of sending and receiving information.
They need to be skilled communicators in countless relationships at the organizational level, in communities and groups, and sometimes on a global scale.
Leadership and communication skills equip leaders to think with clarity, express ideas, and share information with a multitude of audiences. They learn to handle the rapid flows of information within the organization, and among customers, partners, and other stakeholders and influencers.
So how do you connect your leadership and communication?
In leadership and communication, authenticity counts — a lot. People want, respect, and will follow authentic leadership. Let who you are, where you come from, and what you value come through in your communication.
Visibility is another key. Be present, visible, and available for all stakeholder groups. People need to see and feel who you are to feel connected to the work you want them to do.
The best communicators are good listeners. Listening fosters trust, respect, and openness.
And don’t forget, leadership and communication skills aren’t limited to spoken and written messages. Your behavior gives people information about your disposition, opinion, or mood — regardless of the words you speak.
When your leaders develop effective communication skills, they can:
Start getting remarkable results at your organization by equipping your team with leadership communication skills. We can deliver our world-class, research-backed leadership communication content to them — or you can.
We can equip your facilitators to deliver a workshop or internal training on leadership communication either online or in person, whichever you prefer:
Access everything your internal HR or team leaders need to upskill your people by holding a leadership workshop on active listening
Or, we can incorporate leadership communication skills as part of a larger leadership development initiative for your organization:
Organizations who have partnered with us to upskill their people’s leadership communication skills consistently tell us the same thing: their experience with CCL made a significant impact on their culture — and their bottom line.
But don’t just take our word for it — take theirs.
“If you don’t fix the conversations, then it doesn’t matter what the process looks like. We have good evidence that when most employees have gone through the [Better Conversations Every Day] program and you have someone focused on the use of the techniques, it does make a difference.”
Director of HR Strategy and Effectiveness
“Effective communication is so crucial whether at home or in the workplace. The Better Conversations Every Day content from the Center for Creative Leadership provides us with valuable frameworks to have better conversations and in doing so, driving better outcomes!”
HR Business Partner
RPM International Inc.
Our experts are here to help. Let’s have a conversation about leadership communication skills at your organization and how our leadership communication content could help support your development initiatives.
Package our research-backed leadership communication content with other proven leadership development topics and solutions for a customized, scalable solution perfect for your organization’s unique needs, context, and culture. Related topics include: