Duration: 30 minutes
Being a good listener is vital to a leader’s success. In today’s virtual world, merely showing up on camera or phone doesn’t inherently make you an active listener. Becoming a better listener in a virtual world allows leaders to improve their connection with team members and build relationships that result in more efficient and effective work. Join us as we uncover how to practice authentic communication – without ever leaving your home or office – by listening for facts, feelings, and values.
In this webinar you’ll learn:
- Specific actions to take – and avoid – in order to improve your listening skills while communicating virtually
- Tips to enhance authentic communication and avoid misunderstandings and wasted time
- How strong active listening skills can resolve conflicts, encourage innovation, promote inclusion, and more
Maggie Sass, Ph.D
Global Portfolio Manager, Americas
Center for Creative Leadership
Maggie Sass is an experienced consultant, solutions designer, and facilitator who focuses on the integration of coaching and coaching skills development into client solutions with expertise in the areas of leadership, executive coaching, assessment, and evaluation. She has coached and trained leaders around the world with a specific emphasis in the fields of engineering, energy, education, finance, healthcare, and government. In addition to her coaching and consulting work, Maggie has over 15 years of experience as a researcher with an emphasis on ethics in professional practice. Other research foci include the unique challenges of first-time leaders, use of technology in coaching and leadership, and coaching and leadership ethics.