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In order to deal with awkward, tense, or challenging conversations, we first need to understand the common mistakes we make — and then take 5 steps.
No time for a formal coaching sesson? Use active listening skills to turn a casual conversation into a coaching opportunity.
In order to deal with awkward, tense, or challenging conversations, we first need to understand the common mistakes we make — and then take 5 steps.
You don’t have to be a coach to use these 6 active listening techniques. Go beyond active listening and truly listen to understand, turning a casual chat into a coaching conversation.
Leaders are often held accountable for developing others, but may not know how to do it well. Use these 4 skills to listen more closely, hold a coaching conversation, and learn to coach your people more effectively.
Empathetic leaders have been shown to be more successful. Learn why empathy in the workplace matters and how leaders and organizations can demonstrate and foster more empathy.
Whether in a planned coaching session or just an impromptu moment, you can open the door to valuable learning just by doing these 3 things.
It’s more important than ever for leaders to be effective virtual communicators. Learn how to assess and improve the effectiveness of your virtual communication and persona.
Effective leaders are humble, curious, and good listeners. Ask yourself and your teams these leadership questions to cut through complexity and really understand the issues.
Authored by CCL Director of Coaching and Talent Andre Keil, in ATD Magazine.
Avoid misunderstandings and practice more authentic communication in virtual settings by listening closely, not just for facts, but for feelings and values, too.
