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You don’t have to be a coach to use these 6 active listening techniques. Go beyond active listening and truly listen to understand, turning a casual chat into a coaching conversation.
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No time for a formal coaching sesson? Use active listening skills to turn a casual conversation into a coaching opportunity.
You don’t have to be a coach to use these 6 active listening techniques. Go beyond active listening and truly listen to understand, turning a casual chat into a coaching conversation.
Read this case study to learn more about CCL’s partnership with Copa Airlines to help its leaders build active listening skills.
Empathetic leaders have been shown to be more successful. Learn why empathy in the workplace matters and how leaders and organizations can demonstrate and foster more empathy.
Whether in a planned coaching session or just an impromptu moment, you can open the door to valuable learning just by doing these 3 things.
Leaders are often held accountable for developing others, but may not know how to do it well. Use these 4 skills to understand how to have a coaching conversation with your people and coach your people more effectively.
In order to deal with awkward, tense, or challenging conversations, we first need to understand the common mistakes we make — and then take 5 steps.
Inevitably, leaders have to manage conflict — either between direct reports or with a colleague. These 6 tips will guide leaders through resolving conflict in the workplace.
Effective leaders are humble, curious, and good listeners. Ask yourself and your teams these leadership questions to cut through complexity and really understand the issues.
