Being a good listener is vital to a person’s success. Merely believing you listen well does not inherently make you an active listener. High achievers know how to develop trust and relationships with others using the power of listening. Listening to understand is difficult for some because of the emotional interactions they may encounter. However successful people can be empathetic and know “how to talk less, and listen more.” The greatest thing is that listening to understand is a skill that can be learned.
CCL’s Listen to Understand workshop provides tools and skills to make it easier to learn and practice effective listening. By learning specifically what to do (or avoid doing) to be a better listener, you can encounter fewer misunderstandings, resolve more conflicts, and waste less time.