Navigating Crisis, From Survival to Strategic Pivot
About the Webinar
The year 2020 was like no other – marked by human, business, social, and economic crises. Companies and leaders were (and still are) navigating crisis as they’re working to protect their businesses and safeguard their people. While the pandemic exposed the fragility of commercial establishments, and broke the myth of infallible organizations and leaders, it also presented an opportunity for leaders to stand tall and show their character in the face of extreme despair.
This webinar explores findings from our APAC research paper Leading in a Crisis: From Survival to Strategic Pivot, and articulates the journey leaders must undergo as they learn to navigate crisis and reflect, reset, recalibrate, and pivot to succeed in the “next normal.” The research highlights that CXOs not only deal with external leadership crises to keep their businesses afloat, but also deep personal leadership crises, as they dig into their now-depleted reserves of emotional energy to motivate themselves and their teams. This webinar shares ideas and practices to cope with navigating crisis, organizational action steps to survive, and offers personal resilience tips to help build crisis leadership “muscle” and come out of one even stronger.
About the Presenters
The Lo & Behold Group
Andrew brings 35 years of industry experience in marketing, events, nightlife operations, and management. As Chief Operating Officer, Andrew directly oversees operations across The Lo & Behold Group.
Previously, he served as Chief Operating Officer and Executive Director of Catalist-listed St James Holdings Ltd, and was Partner and Regional Project Director of youth marketing agency The Filter Group, handling marketing activation projects and public relations support for clients in Singapore, Bangkok, Hong Kong, Kuala Lumpur, Tokyo, and Osaka. He served as Marketing Manager of Zouk from 1993 to 2001 and created and produced the first ZoukOut festival in 2000. Prior to Zouk, he worked as the Marketing Manager of International Concert Productions in Hong Kong from 1990 to 1993, promoting concerts by Simply Red, Bobby Brown, Paul Simon, Public Enemy and others.
Andrew was born in Sydney, Australia and holds a Bachelor’s degree in Commerce (Marketing) from the University of New South Wales; he also attended the Sydney Grammar School.
Ms. Cynthia Tan retired from OCBC Bank in late 2015, after 16 years as the Head of Group Human Resources. Prior to her role in OCBC Bank, she was Head of Human Resources for Apple. Her first job after graduating was at Ngee Ann Polytechnic, School of Business and Accountancy where she lectured for 4 years. She holds an MBA from the University of Hull, a MSc in Gerontology from the University of Southampton, and a Doctorate in Business from the HK Polytechnic University. She is also a trained executive coach from Columbia University and a trained Diversity Practitioner from Cornell University.
She currently serves as an Independent director for 2 publicly listed companies. She is a board member of the Dyslexia Association of Singapore, and the YMCA of Singapore. She also serves in the NUSS Alumni Community of Practice for Human Capital.
Director of Leadership Solutions
Center for Creative Leadership
Paul joined CCL in 2006 as faculty and previously served in leadership roles in CCL’s EMEA region, first as Organizational Practice Leader, then as Director of Leadership Portfolio. He is also lead faculty for a number of key CCL custom clients, both regionally and globally, and also supports clients as a coach for executives and senior leadership teams.
Paul has 30 years’ experience of shaping and leading consulting assignments at senior levels, with a special focus on business strategy, transformation, and organizational change throughout Europe and North America. His expertise includes strategic leadership, innovation leadership, change leadership, and organizational leadership transformation.
Prior to joining CCL, Paul founded his own boutique consulting group, after being a director at PricewaterhouseCoopers based in London, designing and implementing strategic change projects across Europe. Previously, he held management positions in a number of multinational companies in the professional services sector.
Senior Director and Head of Asia Pacific Research
Center for Creative Leadership
Sunil leads CCL’s research, innovation, and product development efforts in Asia-Pacific. His current research interests include Asian leadership, global leadership development, and cross-cultural influences.
Sunil is a seasoned leadership and human capital researcher and thought leader with over 20 years of experience across large global organizations. Prior to CCL, Sunil served as head of Research and Insights at Human Capital Leadership Institute (HCLI), a center of excellence set up by the Singapore government to uplift the level of talent and leadership capabilities in Singapore/ASEAN. At HCLI, his work involved identifying, analyzing, documenting and teaching strategic HR and Asian leadership trends and practices. He led the institute’s pan-Asia research initiatives, advised western MNCs on regional talent strategies across ASEAN, designed CXO-level leadership training programs, and developed and delivered modules in executive education platforms.
Sunil also spent over 8 years at the Corporate Executive Board’s India office, with key responsibility of engaging and advising heads of HR in top 100 organizations on diverse strategic HR areas such as employee engagement and retention, performance management, high-potential development, succession planning, organization design, and employment value proposition.