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Benchmarks® by Design™ is a 360-degree assessment that can be tailored to reflect the competencies important to your organization. Choose from CCL’s Benchmarks by Design library of over 90 competencies and derailment factors to design a targeted feedback experience for any leader level. When paired with CCL Compass™ — a cutting-edge online tool that brings data to life — feedback reports that are confidentially discussed with a facilitator are also transformed instantly into action plans designed for leaders of any level.


  • Provides feedback on CCL’s research-grounded competencies and derailment factors
  • Provides normative comparison of results with other successful managers
  • Starts the process of feedback-based individual development
  • Continues the development process with CCL Compass™ by setting goals and creating actionable plans

Special Features

  • Self-select content from the Benchmarks® by Design™ library of scientifically developed leadership competencies and derailment factors
  • Extensive list of customization options
  • Provides normative comparisons of results with other successful managers
  • Group Profiles available
  • Available in 13 languages
  • Choose from CCL’s library of over 90 competencies and derailment factors
  • Includes CCL Compass™, a digital tool that gathers all assessment data, interprets it, and recommends what to do next

Workshops and Services

Assessment Certification

Assessment Certification

Developed to certify participants to administer the assessments in CCL's portfolio: Benchmarks® by Design™, Benchmarks® for Managers™, Benchmarks® for Executives™, Benchmarks® for Learning Agility™, and Skillscope®.

Coaching for Greater Effectiveness

Coaching for Greater Effectiveness

Developed to give leaders the skills needed to ask the right questions, encourage exploration, build trust, listen for understanding, and offer effective feedback.

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Frequently Asked Questions

How customizable is Benchmarks by Design?

Benchmarks by Design is highly customizable. Customization options include:

  • choose from 91 research-based competencies and 5 derailment factors (a total of more than 500 questions)
  • for an additional fee:
    • add your company logo
    • include additional survey questions, scored independently from CCL competencies
    • customize names of rater categories within the standard set (boss, superior, direct reports, peers and others)
    • customize e-mail notifications within the standard set
What is the price to set-up Benchmarks by Design?

The standard set-up price is $2,000, which includes choosing competencies from the Benchmarks by Design library, the option to include the 2 standard open-ended questions, and registering your participants into the system. Additional customizations are priced separately, such as custom survey questions, emails, and rater categories. Set-up fees apply each time you make changes to your Benchmarks by Design assessment. Contact Client Services online or at +1 336 545 2810 for additional pricing information.

Can it include open-ended questions or custom questions?

Yes. There are two standard open-ended questions available as part of the standard set-up package. For an additional set-up fee you can include up to 3 of your own open-ended questions and up to 10 questions with the numeric response scale. All custom questions are reported in a separate section of the feedback report from CCL competencies.

Who receives Benchmarks by Design feedback reports?

CCL sends the feedback reports to the certified facilitator only.

If I am certified for Benchmarks® for Managers™ only, can I use Benchmarks by Design?

Yes, by completing a short e-certification. Contact Client Services online or at +1 336 545 2810 to get started.

What is the minimum number of required participants to order a Group Profile?

The minimum number is 5.