Duration: 1 hour
Price: Free
The world of financial services was abruptly moved from office buildings into homes almost overnight. The return to the physical office and hallway interactions will take much longer than anticipated, if at all for some employees. Disruption in the world around them while maintaining the highest level of external and internal customer service is causing unprecedented levels of stress. The challenges of leading, staying connected, and maintaining organizational culture with remote employees will require better methods of communication for all leaders at all levels. This webinar will reveal ways to upskill employees with the tools needed to not only address the leadership challenges of today but enhance your organization’s culture — resulting in better conversations and performance.
In this webinar you’ll learn:
- The 4 types of disruptions the financial services industry can expect to face in the future.
- How taking a systemic approach to better conversations can address these disruptions, build a strong organizational culture, and drive performance.
- Approaches taken by successful financial service firms to stay agile and prepare for a transformed world.
Build a strong organizational culture with Better Conversations Every Day, available in a live-online option delivered by our experts or as a licensed program.
Chuck Ainsworth
Head of Coaching, Americas
Center for Creative Leadership
A leader in the field of leadership and coaching, Chuck Ainsworth’s team includes nearly two dozen full-time staff and 500 executive coaches. Together, they focus on enhancing engagement, performance, and culture change with 20,000+ coaching sessions each year. They're the exclusive coaching provider and trusted partner to many top tier organizations and name brands.
A sought-after keynote speaker with a refreshingly authentic, practical, and inspiring style, Chuck is the creator of Better Conversations Every Day, a highly successful one-day experience designed to be scaled for enterprise culture change, and aimed at unlocking emotionally intelligent, feedback-rich conversations.
Tim Davisson
Leadership and Organizational Solutions Regional Manager – Latin America
Center for Creative Leadership
Tim Davisson leads the Latin American business development efforts for CCL, where he brings over 15 years of experience in developing global leadership and culture solutions for Fortune 1000 organizations around the world. He has experience managing and being a thought-partner with organizations who want to scale development and link development to business outcomes supporting culture change, specifically as part of merger and acquisitions in the financial services industry. In addition to his role in Latin America, Tim is a member of the CCL Financial Services vertical and manages some of the largest FinServ clients at CCL. Tim also has extensive experience in the supporting development in manufacturing and multi-corporation (large family run organizations) and retail sectors. Tim is natively fluent in English, conversational Spanish, and has a working knowledge of Portuguese.
Adam Neiberg
Financial Services Program Manager
Center for Creative Leadership
Adam Neiberg is the Financial Services Program Manager for CCL, where he brings 18 years of experience in the Financial Services industry. Adam utilizes his experience and networks to provide oversight, support, and expertise for leadership and organizational solutions for CCL’s global financial service practice. In this role, he is the subject matter expert for design decisions impacting the client’s CCL experience and provides thoughtful leadership and support for the overall strategic direction of the practice. He also focuses on business development to create long-term value for CCL with an emphasis on growing and strengthening our financial services relationships and partnering with colleagues.
