How do we confidently give each other direct, honest and timely feedback without emotion or judgment to achieve our goals?


CCL’s Feedback That Works workshop kit teaches our simple, powerful, and effective feedback model that enables your employees to give and receive focused, productive feedback. And we know when employees improve their ability to be this specific and direct, the person receiving that feedback will be more motivated to take actions that improve performance.

Workshop Experience

CCL equips internal facilitators to deliver workshops in the most convenient delivery method.

Live Online




What are the benefits for those participating?

  • Understand the need for providing feedback in the workplace
  • Learn CCL’s model of giving effective feedback using Situation-Behavior-Impact (SBI) language
  • Practice delivering and receiving feedback using the CCL’s Feedback Model
  • Review common mistakes in delivering feedback
  • Create a plan of action for more effectively delivering feedback to others

Who would use this Workshop Kit?

Internal HR and Training & Development professionals tasked with building practical leadership skills within teams or across the organization.

Business Unit Leaders, Team Leaders or Project Leaders tasked with improving performance of their teams by creating a culture of effective feedback.