We are delighted to present the CHRO 3.0: Preparing to Lead the Future HR Function in India research study jointly published by Center for Creative Leadership (CCL) and The National HRD Network (NHRDN), Bangalore Chapter.

The study aims to identify drivers of change within the HR function in India, critical development gaps in senior leaders at the helm of the HR function in the country; and provides guidance around changes the leaders may want to bring about in terms of their mindsets and skills, to be ‘relevant’ in the future.

The HR function in the country has seen a paradigm shift over the past decade; graduating from a ‘cost center’ with primarily operations and administration responsibilities, to a strategic function that enhances and develops the most critical assets an enterprise may have, its people. Despite awareness that the function is evolving rapidly, there seems to be a huge chasm between organizations that are further down the journey in terms of their HR function maturity, and those that are still hinged on the operational piece.

The HR leader in Indian organizations needs to deal with a myriad of complexities, uncertainties and ambiguities, not only around the external business and talent context, but also the internal business strategies and expectations from HR that seem to be rapidly changing. The need of the hour is that the HR leader, on the one hand plays a ‘true’ partner and advisor to business leader(s), while on the other hand grounds herself on managing the most fundamental people processes in the enterprise.

Technology has been both a big disruptor and a big leveller. While it has changed [or is changing] the way HR is done in enterprises, it has also provided an opportunity to HR functions across the board to take their ‘game’ up a few notches in one stroke of brush! The HR leader of the future will need to find a fine balance between leaning on technology to enhance the impact of the function, while simultaneously not losing sight of the ‘human’ aspect of human resources.

The CHRO 3.0 report discusses some of these polarities the HR leader of the future may face. And, ways in which she can ‘engineer’ crucible experiences to exponentially develop herself and her team over the next decade.

This joint research initiative marks a partnership between two like-minded organizations dedicated to developing HR leaders. CCL, one of the world’s most respected brands in leadership development, with deep expertise in running successful open-enrolment, custom engagement, coaching, and online leadership development interventions, all deep-rooted in research; and, NHRDN, the national apex body of professionals committed to enhancing the capability of human resource professionals in India. This is hopefully first of the several joint initiatives to expand the body of knowledge about future readiness of HR
leaders, and launching high-impact leadership development interventions targeted at HR and business leaders in India.

We at CCL and NHRDN/Bangalore Chapter, hope you find the CHRO 3.0 research useful as well as timely, as you prepare yourself and your teams to take on the future!



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Published: December 2017

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