Sarah has 15 years of experience conducting applied research and program evaluation. Before coming to CCL®, Sarah worked for Press Ganey Associates, a healthcare quality improvement organization where she supported clients’ efforts to improve patient satisfaction, safety culture and physician engagement through survey design, analysis and interpretation. Previously, she worked at the Center for Urban Research and Learning where she conducted multiple evaluations of programs including a city-run domestic violence help line, a housing program for chronically ill homeless individuals, and various youth programs. She also worked with local nonprofit organizations to assist in capacity building and development of strategic plans. Further, her graduate work focused on ethical decision making in groups. Sarah also taught undergraduate courses at Loyola University Chicago in Research Methods, Social Psychology and Industrial/Organizational Psychology.
Sarah has published her work in peer reviewed journals, and book chapters and most recently collaborated with her colleagues to write a 3rd edition of a fieldbook on the topic of evaluating leadership development initiatives. She has also authored and co-authored numerous white papers and reports on topics including the impact of executive coaching, managerial derailment, workplace engagement and trust, innovation, corporate social responsibility and patient satisfaction. Sarah has presented her work at conferences including the American Evaluation Association conference and the Society for Industrial and Organizational Psychologists conference.
Sarah is a Senior Evaluation Faculty at CCL, serving as an evaluator of a wide variety of programs and other initiatves. Recent projects include evaluations of a large-scale leadership strategy initiative, a pilot program for frontline leaders, a year-long learning journey for senior leaders, and a four-year program for college students from rural areas. Sarah also has experience in working with groups to assess the effectiveness of culture change initiatives in organizations. She is also a member of the World Leadership Survey project team. In this role, Sarah studies organizational attitudes and beliefs about leadership around the world. In addition to her role as an evaluator and researcher, she has served on a design team for a leadership program for individual contributors and has assisted in designing and delivering programs for a youth mentoring and leadership program.
Areas of Expertise
Program Evaluation, Evaluation of Leadership Development Programs, Evaluation of Culture Change Initiatives, Social Psychology
Ph.D. in Applied Social Psychology from Loyola University Chicago; M.A in Applied Social Psychology from Loyola University Chicago; B. A. in Psychology from the University of California, San Diego
Sarah is a member of the American Evaluation Association.
Select CCL Publications
- Developing Leaders in Latin America: Understanding Managerial Derailment
- Building Trust in the Workplace: A Key to Retaining Women
- Employee Engagement: Has it Been a Bull Market?
- Employee Perceptions of Corporate Social Responsibility
Select External Publications
- Can managers of every generation have it all? Examining the relationship between work-life balance and promotability for Baby Boomers and Generation X
- Developing Young Leaders in Kenya’s Rift Valley
- Perceptions of Authority and Leadership: A Cross-National, Cross-Generational Investigation
- The Effects of Ethical Climate on Group and Individual Level Deception in Negotiation
Honors, Awards, Grants
- Postdoctoral Research Fellowship, Center for Creative Leadership, 2009-2011.
- Victor J. Heckler Fellowship, 2006-2007.
- Nominee, James E. Johnson Excellence in Graduate Teaching Award, 2006.
- Research Fellowship, Center for Urban Research & Learning, 2005-2006.
- Assistantship & Tuition Fellowship, Loyola University Chicago, 2002-2005.