Managing others requires new skills to handle new challenges. Maximizing Your Leadership Potential guides participants in making the shift from successful individual contributor to effective manager — one of the biggest and most difficult transitions for any leader. Understanding others, motivating others, and meeting the needs of diverse teams present new challenges and require new skills.

What Will I Learn During This New Manager Training?

As a result of attending this new manager course, participants will acquire the ability to:

  • Understand how their personality impacts their role as a member of a team.
  • Align intention and impact to become more effective communicators.
  • Formulate and deliver effective feedback, and manage conflict and resistance.
  • Improve their ability to listen to understand.
  • Use CCL’s Assessment-Challenge-Support™ model to increase the effectiveness of their performance and development conversations.
  • Use a variety of influence styles to scale their impact.
  • Use CCL’s Direction-Alignment-Commitment™ framework as a tool to help facilitate better conversations.

You Should Attend Our New Manager Course If…

Experienced managers and supervisors of individual contributors, and/or front-line managers who are preparing to advance to the next level.

What’s Covered in Our New Manager Training Experience?

Maximizing Your Leadership Potential focuses on the different roles and mindsets of managing people and projects (player, coach, manager, and leader). Within that framework our new manager training addresses the following skills:

  • Developing Self-Awareness
  • Giving and Receiving Feedback
  • Performance Conversations
  • Active Listening
  • Coaching & Developing Others
  • Influencing With and Without Authority
  • Learning Agility

Why Choose CCL’s Maximizing Your Leadership Potential?

  • Research-based content that focuses on the issues that matter most for front-line managers.
  • Intense, personalized feedback and coaching.
  • Interactive, hands-on format utilizes experiential learning to prepare participants to take action back at work.
  • Coaching and take-home tools support newly enhanced skills of influencing, giving and receiving feedback, communicating, and facilitating effective performance and developmental conversations.
  • At least 30 sessions offered each year around the globe.
  • Ongoing support through exclusive alumni community. Learn more.


2.5 Days

Average Class size & Faculty/Participants ratio:

28 participants
1 instructor : 14 participants


Virtual Option: Frontline Leader Impact
Greensboro, NC
San Diego, CA
Washington, DC
Brussels, Belgium

Additional program locations are offered through network associates.

*Scale-up option for companies wishing to send multiple managers or run the full program on-site.

Looking for a virtual program for frontline managers? Learn more


3,900€ **

**Excluding VAT in Brussels, Belgium

Help your organization understand why you should attend:
Convince Your Boss

What Participants Say About Maximizing Your Leadership Potential:

say they are overall satisfied with the program

would recommend this program to a colleague

say this program was worth the time & effort

  • "The Leadership Development Program in Singapore was a great experience for me and one that I have highly recommended both internally and beyond. International companies can be assured that the program's content is consistent across all the geographies — and yet at the same time, participants are able to make the connections and tie into local culture"

    Christopher Rogers Vice President of Global Information Technology, Sykes Enterprise, Inc.
  • "One of the main benefits of attending the Foundations of Leadership program was learning more about my leadership style and translating it into a higher level of confidence. I was at CCL only 3 days, but I could have stayed a month; it was such a wonderful experience."

    Cindy Watkins Executive Director, Alamance Partnership for Children Foundations of Leadership Program
  • "It's easy to get caught up in growing responsibilities and forget how important it is to express to people that you care about them and that you are sincerely grateful for their contribution."

    Michael Yackire Chairman, Sierra Pacific Resources
  • "One of the great values of the Leadership Development Program is the opportunity to spend time understanding why things are going as they are in your life and what changes you can make to influence the outcome. I would recommend this program for the self-awareness factor alone."

    Heli Helanummi-Cole Channel Planning & Implementation Manager Nokia, Hampshire, England
  • "I learned a great deal about the way I think about myself and the reasons for my thinking."

    Hermien Usy Corporate Legal Counsel DeBeers Group
  • "The self-awareness I had developed would have faded over time naturally, as it would with anyone. The good thing is I continued the process with my coach. I believe during that five months of follow-up coaching, the good habits of self-feedback and self-reflection were formed."

    Jianhui Zhou CEO, Broadway Networks, San Jose, CA
  • "The course gave me the real nuts and bolts information I needed to grow my skills as a leader. The feedback reassures and re-energizes you around what you're doing well and helps you identify areas for development. Then it is contingent upon each participant to decide what to do with what they've learned."

    Lisa DiTullio Principal, Lisa DiTullio & Associates
  • "When I went to the Leadership at the Peak program, there was a fair amount of uncertainty in my company, and there were some stark contrasts in the 360-degree feedback I got. It was eye-opening, and the CCL coaches did a good job of helping me put it into context."

    Mary Shapiro Chairperson, US Securities and Exchange Commission
  • I developed a new consciousness of others and their opinions. The course realigned my way of thinking and led me to listen more and become more flexible when considering the recommendations of others.

    William Werkmeister Transmission Project Engineer Public Service Electric & Gas
  • "In Leadership Development for Human Resource Professionals, you learn about group dynamics, individual differences and preferences - about how you as an individual leader are being viewed. In every one of the program's exercises, the messages are brought back to how it's relevant to you and the work situation."

    Robert Plummer VP, Human Resources, Rolls-Royce Corp.