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Recommended Insights

Critical Leadership Competencies in the Financial Services Industry

Critical Leadership Competencies in the Financial Services Industry

Today’s financial services organizations find themselves navigating a period of unprecedented disruption and uncertainty, meaning certain critical leadership competencies are a must for success. A host of new technologies, regulatory requirements, and market factors have upended long-held business models and how financial institutions operate.

In this brave new world, it’s important to know just what critical leadership competencies will ensure success in the financial services industry, and how the industry’s current leaders stack up.

To shed light on the leadership challenges of this industry, the Center for Creative Leadership (CCL®) research team analyzed data from Benchmarks®—our 360-degree assessment tool. This cumulative database reflects years of research and feedback involving thousands of leaders around the globe. Benchmarks uses 130 behavioral questions to measure how each leader stacks up against 16 leadership competencies shown by multiple studies to be most vital to success on the job.

In this paper, you will see what our analysis uncovered about the greatest leadership challenges and opportunities in the financial services industry.

Download White Paper

Download this white paper to learn the critical leadership competencies needed to succeed at financial services organizations, plus 5 risk factors that that could topple your career in the industry.

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February 25, 2019
About the Author(s)
Marc Dellaert
Marc is the General Manager, Europe for CCL, where he leads regional teams responsible for market development, client engagement, and client implementation. He holds a Bachelor’s Degree in Philosophy from the University of Antwerp, a Master’s Degree in Law from Vrije Universiteit Brussel, and an Advanced Management Programme certificate from Vlerick Leuven-Gent Management School.
Kathryn Kernick
Kathryn is a Client Advisory Director - Europe and Leadership Coach for CCL, partnering with organizations throughout Europe to address critical leadership challenges. She holds a BA in European Business Administration from the University of Humberside and an MA in Personnel & Development from the University of Westminster.

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