Maximizing Your Leadership Potential

Managing others presents distinct challenges and requires different skills. This training for first-level leaders can help.

Give your leaders of people and projects the personalized support needed to develop the essential frontline manager leadership skills that are critical to your organization’s success. This first-level manager training gives participants guided practice in creating business results with and through other people, rather than relying on just their own individual contributions.

“Excellent program for leaders and managers of their organization to learn insights of people management and leadership skills.”

Allen Tan - CCL

Allen Tan

Assistant VP, Commercialization


First-level leaders of people and projects


Online or in person
(See COVID protocols)


Online: 5 half days
In person: 3 days


Live instructor-led, with executive coach


Faculty-to-participant ratio: 1:12


Maximizing Your Leadership Potential: About the Program Experience

Support First-Level Managers With Training That Transforms Leadership Potential

To get the best performance from others, leaders need to master multiple roles — player, manager, coach, and leader — and how to choose the right role in the moment. Successful first-level managers know how to shift their mindset and their role, depending on the task at hand.

Our first-level manager training is ideal for frontline managers of people and projects, supervisors of individual contributors, and first-level leaders who play a key role in their organization’s success.

What Participants Learn in Our First-Level Manager Training Course

As a result of participating in this training for first-level leaders, participants will be able to:

  • Understand how personal strengths and weaknesses affect their team leadership;
  • Align intentions with impact to become more effective communicators;
  • Deliver constructive feedback and hold performance conversations;
  • Collaborate with, and truly listen to understand, others;
  • Use a variety of influencing styles and tactics;
  • Manage conflict and resistance; and
  • Facilitate better conversations and become better at coaching others.

Why Choose Our First-Level Manager Training?

  • Research-based content that focuses on the challenges unique to first-level leaders and the most common issues they face
  • Highly individualized, feedback-rich development that includes intense, personalized coaching
  • Interactive, hands-on format using experiential learning to prepare participants to take action
  • Coaching and tools to support newly enhanced skills of influencing, giving and receiving feedback, communicating, and facilitating effective performance and developmental conversations
  • At least 30 sessions offered per year, with online and in-person options
  • Ongoing support through our exclusive alumni community

Maximizing Your Leadership Potential

Location Tuition
Online – Global $4,400 USD
Americas $4,400 USD
APAC $6,500 SGD
EMEA €3,900 EUR

Alternative Options & Formats:

Multiple participants?
Scale-up and volume pricing options available for organizations wishing to develop multiple new managers, customize a version of this first-time manager training program for their unique context and culture, or run the full program on-site. Contact us for more details.

What Our Alumni Are Saying

Alumni of our first-level manager training course consistently tell us the same thing: their experience with us made a significant impact on their leadership potential and professional growth, and they’re grateful for the life-changing opportunity.

But don’t just take our word for it — take theirs.

“The course demonstrated to me leadership strategies and provided a safe environment to test and practice those strategies. The most valuable pieces of the experience were my engagement with peers, who all wanted to improve their leadership skills and provided helpful feedback, and the coaches, who all sought to understand my goals and worked to help me build a personal strategy to achieve those goals. This experience was an excellent use of my time and a great investment by my company that has already started to pay dividends.”

Dan Weagle

Sr. Manager, Corporate Partnerships
Worcester Polytechnic Institute

“CCL gives participants great tools that they can use when they get back to their everyday jobs and provide the follow-up that is so lacking in other programs. There is an overall genuineness from the CCL instructors that other programs do not have and the instructors have credentials and life experience to back it. I left with tools, instruction on how to use them, and more importantly, resources that allow me to use them correctly. I highly recommend this course to anyone who has any feelings of moving into leadership or is in leadership.”

Ryan Pung

Auto-Owners Insurance Company

“This program gives you access to an immense set of practical tools to enable you to be a better leader. In addition, it provides deep and powerful insights into your own tendencies and natural way of leading.”

Timothy Wazny

Director of Student Ministries

This program helped me assess my role and contribution as a player, manager, coach, and leader. I feel more equipped to serve my team and organization in all 4 of those capacities and… reach my leadership potential.

Nicole Caliri

Manager, Talent & Organizational Development, Serco

“CCL will expand your leadership horizons, reinforce your skills, and equip you with new ones to better prepare for your future. It will raise your awareness… and allow you to embrace what it truly means to be a leader of people.”

Danielle Schadler

Commercial Portfolio Manager

Impact of Our First-Level Manager Training

What participants said about Maximizing Your Leadership Potential, our first-level leader training program:

would recommend the course to others
1 %
have been able to apply program lessons at work
1 %
say they’re more effective as a leader
1 %

Need More Information?

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Discover more about what you’ll learn in our first-level manager training program.

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Let’s Discuss First-Level Manager Training for Your Organization

Our experts are here to help. Get in touch with us about how our first-level manager training program can unlock the leadership potential of your first-level leaders. We’d love to hear from you!

First-Level Manager Training: Research & Resources

Replace Type

In every career journey, you’ll need to be able to play each of these 4 leadership roles from time to time. The key comes in your ability to select the right leadership role for any given situation, to play it well, and to shift between roles as appropriate.

Replace Type

Struggling as a manager? You’re not alone. Learn 12 common challenges faced by new managers as they transition from being individual contributors to leading people and projects.

Frequently Asked Questions About Our First-Level Manager Training Program

Maximizing Your Leadership Potential, our immersive, research-backed first-level manager course, guides participants in the leadership skills necessary to be an effective manager of people and projects. This highly individualized program helps new and experienced first-level leaders adapt to the challenges of their unique role and context, and can be delivered either online or in person, with personalized guidance from an experienced executive coach.

Our transformative first-level manager training course is designed for current and future managers of people and projects, supervisors of individual contributors, and first-level leaders who play a key role in their organization’s success.

Participants of our highly personalized and research-based first-level leader course, Maximizing Your Leadership Potential, learn how to understand personal strengths and weaknesses, align intentions with impact, deliver constructive feedback and hold performance conversations, collaborate with others, leverage influencing styles and tactics, manage conflict and resistance, and facilitate better conversations. 

Our first-level leader course helps individuals at this level maximize their leadership potential by leveraging research-based content that focuses on the unique challenges they face. Because the program is highly individualized, interactive, and feedback-driven, first-level leaders will have the opportunity to gather coaching and tools that hone critical leadership skills like influencing, giving and receiving feedback, communicating, and facilitating effective developmental conversations.

More questions? Our experts are here to help. Let’s have a conversation!