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Recommended Insights

Maximizing Your Leadership Potential

Managing others brings new challenges and requires different skills. This new manager training can help. ​

Develop team players who can also play the role of coach, manager, and leader. This first-time manager training guides participants in the shift from successful individual contributor to effective manager of people and projects. It’s one of the biggest and most difficult transitions for any leader to make.

Allen Tan - CCL

Allen Tan
Assistant VP, Commercialization 

“Excellent program for leaders and managers of their organization to learn insights of people management and leadership skills.”


High-potential, new, or first-time managers


Online or in person


Online: 5 half days
In person: 2.5 full days


Live instructor-led, with executive coach


Faculty-to-participant ratio: 1:12


Program Experience

Support New Leaders With First-Time Manager Training

Making the shift from successful individual contributor to effective manager is a difficult transition — and getting the best performance from others can be an ongoing challenge.

Certain changes come with increased responsibility. Successful new managers know how to shift their mindset and their role, depending on the task at hand. Sometimes you need to be a player, sometimes a coach.

Our new manager training is ideal for managers of people and projects, supervisors of individual contributors, and first-time managers who are preparing to advance to the next level.

What Participants Learn in Our New Manager Training Course

As a result of participating in this first-time manager training, participants will be able to:

  • Understand how personal strengths and weaknesses affect their team leadership;
  • Align intentions with impact to become more effective communicators;
  • Deliver constructive feedback and hold performance conversations;
  • Collaborate with, and truly listen to understand, others;
  • Use a variety of influencing styles and tactics;
  • Manage conflict and resistance; and
  • Facilitate better conversations and become better at coaching others.

Why Choose Our First-Time Manager Training?

  • Research-based content that focuses on the challenges unique to new managers and the most common issues they face
  • Highly individualized, feedback-rich development that includes intense, personalized coaching
  • Interactive, hands-on format using experiential learning to prepare participants to take action
  • Coaching and tools to support newly enhanced skills of influencing, giving and receiving feedback, communicating, and facilitating effective performance and developmental conversations
  • At least 30 sessions offered per year
  • Ongoing support through our exclusive alumni community

Maximizing Your Leadership Potential



$4,400 USD


$4,400 USD


$5,680 SGD


€3,900 EUR*

*Excludes VAT.


Multiple participants? Scale-up and volume pricing options available for organizations wishing to develop multiple new managers, customize a version of this first-time manager training program for their unique context and culture, or run the full program on-site. Contact us for more details.

What Our Alumni Are Saying

Alumni of our new manager training course consistently tell us the same thing: their experience with us made a significant impact on their leadership and professional growth, and they’re grateful for the life-changing opportunity.

But don’t just take our word for it — take theirs.

“The course demonstrated to me leadership strategies and provided a safe environment to test and practice those strategies. The most valuable pieces of the experience were my engagement with peers, who all wanted to improve their leadership skills and provided helpful feedback, and the coaches, who all sought to understand my goals and worked to help me build a personal strategy to help achieve those goals. This experience was an excellent use of my time and a great investment by my company that has already started to pay dividends.”

Dan Weagle
Sr. Manager, Corporate Partnerships
Worcester Polytechnic Institute

“This program provided a comprehensive look at how you can truly maximize your leadership potential. It helped me assess my role and contribution as a player, manager, coach, and leader. I feel more equipped to serve my team and organization in all 4 of those capacities and look forward to continual personal growth as I continue to reach my leadership potential.”

Nicole Caliri
Manager, Talent & Organizational Development
Serco Inc.

“This was the best outsourced training program I’ve ever taken. The program was engaging and positive – I met some really interesting, friendly people and enjoyed working through the training together. The instructors did a fantastic job – very knowledgeable, positive, and energetic. I would highly recommend this program to future leaders.”

Kathleen Neff
Senior Sales Team Leader
Schneider Electric

“CCL gives participants great tools that they can use when they get back to their everyday job and provide the follow-up that is so lacking in other programs. There is an overall genuineness from the CCL instructors that other programs do not have and the instructors have credentials and life experience to back it. I left with tools, instruction on how to use them, and more importantly, resources that allow me to use them correctly. I highly recommend this course to anyone who has any feelings of moving into leadership or is in leadership.”

Ryan Pung
Auto-Owners Insurance Company

Impact of Our First-Time Manager Training

What participants said about Maximizing Your Leadership Potential, our new manager training program:

0 %
would recommend the course to others
0 %
have been able to apply program lessons at work
0 %
say they’re more effective as a leader

Need More Information?

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Discover more about what you’ll learn in our new manager training program.

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Let's Discuss First-Time Manager Training for Your Organization

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First-Time Manager Training: Research & Resources

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