How to be a More Resilient Leader in Crisis
In the wake of the global coronavirus (COVID-19) outbreak we’re reminded that change is ongoing, plans unravel, and expectations aren’t always met.
“Work priorities shift, the players change,” says Senior Faculty Lisa Sinclair. “You could be transferred, reassigned, or — who knows — will there even be a job?”
People who can’t handle a fast pace or uncertainty are less likely to feel motivated at work and more likely to become overwhelmed.
And, of course, personal setbacks and crises don’t go away just because work is already difficult. “Leaders at this level are around the age where their stress is not just at the office,” Sinclair says. Young children and aging parents can squeeze mid-career professionals. And no matter what anyone says about keeping home life and work life separate, pressure from one easily seeps into the other.
That’s why, Sinclair says, resilience — maintaining equilibrium under pressure — is among the most important skills for leaders at all levels to master.
“The question isn’t how can you avoid difficulty and stress — that’s nearly impossible to do,” says Sinclair. “The question is, ‘How do you face it?‘”
All of us can benefit from becoming more resilient — making us better able to face crisis, recover, and adapt.
3 Practices to Build Your Resilience
At CCL, we advocate for these 3 best practices to build your resiliency:
- Personal energy management. Manage your own resistance. “Show up,” give your best, and relinquish attachment to the outcome. Stay in the present.
- Shifting your lenses. Take charge of how you think about adversity. Understand your beliefs about the situation and choose your response. Exercise compassion for yourself and others.
- Sense of purpose. Develop a “personal why” that gives your life meaning. This helps you better face setbacks and challenges. Also, look for ways that crisis and adversity may connect to your larger life purpose.
How to Be More Resilient: Take Better Care of Yourself
Our ability to cope with stress, illness, and change is improved when we take better care of ourselves.
These are a few ideas we share with our participants to help them build their resilience:
- Get enough sleep. What can you do to conserve energy? Get between 7.5 and 8.5 hours of sleep each night. Set a regular sleep schedule, even on weekends. Disconnect — and park those devices far from the bed. Create a relaxing environment that’s dark, cool, and quiet.
- Prioritize exercise. What can you do to increase your physical energy? During the workday, get up and move every 90 to 120 minutes. Suggest a walking meeting. Climb stairs instead of taking the elevator.
- Play brain games. What can you do to overcome mental fatigue and exhaustion? Learn anything new. Solve a challenging puzzle. Find positive distractions such as hobbies or meditation.
- Control your emotions. What can you do to become more conscious of emotional triggers? Figure out who and what pushes your buttons. Step away, slow down, or enlist an ally to help you control your reactions and choose your response. Create a gratitude journal. Cultivate kindness by doing something nice for someone else.
- Enhance social connections. What can you do to create more meaningful and productive relationships? Ask a colleague for advice, give positive feedback, or share something you recently learned about yourself.
Also, Reflect on Your Experiences to Increase Resilience
Another way to become more resilient is to reflect on your experiences. Recall a time in your personal or professional life when you were able to rise above a difficult situation. Then ask yourself:
- What happened?
- What was I thinking and feeling at the time?
- How did I get through it?
- What did I do that helped me get through that situation?
- What did I learn from the experience that has made me a more resilient person today?
“You have the resources within you to become more resilient,” Sinclair says. “But it does take some effort to learn or remind yourself what will work best for you and it requires you making time for yourself.”
Learn more: our Online Learning solutions provide you with development tools and actionable steps for addressing today’s complex leadership challenges.
Or, explore our book, Work Without Stress: Building a Resilient Mindset for Lasting Success.