Feedback Training

As a leader, giving feedback is your job. Constructive suggestions can help your direct reports and colleagues succeed. But giving feedback is often difficult — for both the deliverer and the recipient.

So, how do you do it? Are you formulaic and by-the-book, or do you wing it? Is it time for straight talk or do you find yourself dancing around the issues? Do you take a clinical approach, or are you personally invested?

Whatever your style or your company’s system, chances are that performance reviews are less-than-satisfying events for you and your direct reports. But learning how to give feedback effectively can make the difference between a meaningless (or disastrous) review and a constructive conversation.

Feedback is one of the most important elements of successful performance reviews because it engages the employee in the conversation and puts the spotlight on key issues. In fact, we believe giving effective feedback is the key to improving your talent development.

If your team understands how to do it well, giving feedback will feel easier, and talent conversations and performance reviews will improve.

With our widely recognized SBI feedback model, you can clarify the situation, describe the specific behavior, and explain the impact of that behavior — motivating the recipient to take actions that improve performance.

We can deliver our world-class, research-based training on giving and receiving feedback — or you can, as it’s available in several delivery options. Contact us to discuss which one is right for your organization.

Equip your leaders with a simple, powerful, and effective feedback model that enables them to give and receive focused, productive feedback:

• Understand the need for effective feedback in the workplace.
• Learn our model of giving and receiving feedback using Situation-Behavior-Impact (SBI) language.
• Practice delivering and receiving feedback using our feedback model.
• Review common mistakes in delivering feedback.
• Create a plan of action for more effectively delivering feedback to others.

Start a practice of leaders giving direct, honest, and timely feedback at your organization by equipping your team with effective feedback training. We can deliver our world-class, research-based content to them — or you can.

At CCL, we’ve shaped the leadership development industry for nearly 6 decades through pioneering research and evidence-based innovation. We’re proud of our extensive expertise and experience serving organizations seeking leadership development strategies and solutions.

As trusted architects of transformation, we partner with clients — from global Fortune 500 companies to regional nonprofits — to help them tackle the leadership challenges they face, including giving and receiving feedback. When working with us, your organization can expect:

• Evidence-based leadership training solutions, based on over 50 years of research and decades of experience in leader development
• Collaboration with best-in-class leadership experts who have earned many awards and accolades for our partnerships with clients
• Customized white-glove services tailored to your organization’s needs and drawing insights from one of the largest leadership research databases in the world
• Transformational, personalized programs centered on your leaders’ individual strengths, skills, and real-world challenges
• Access to scalable learning experiences that foster new ways of thinking, expand capacity, and drive sustainable growth across your organization
• Partnership with a mission-driven organization working to advance the practice of leadership worldwide through a belief in the positive ripple effect that leadership development can have on individuals, teams, organizations, and society.

Our approach goes beyond skill-building — we help leaders instill new, deeper ways of thinking. With CCL as your partner for effective feedback training, you gain evidence-based, purpose-driven development that delivers meaningful, measurable, lasting impact for your organization.