This article was originally posted on Nicholas Petrie’s blog. See it here.
I am getting a lot of interesting requests from people who have read my new resilience whitepaper. The latest is from India where one of their top HR forums has asked me to come up with tactics for how leaders and L & D Professionals can make their organizations more resilient. So here is what I recommend. You don’t have to do all of these but you will need to do the first one:
1. Start with you: While it is very interesting to go out and start selling the idea of resilience to others it is hard to convince anyone that they should listen up if you look like completely stressed out yourself. Besides that, investing in being more mindful and more awake will pay off personally and professionally in ways that can’t be captured in a whitepaper.
2. Look for resilient role models in your organization: Regardless of how high pressured your organization is there will be individuals who face very large demands but aren’t stressed. The simple reason why is that they are not ruminating. Smart organizations try to identify these people and to position them in visible roles in the organization. Daniel Goleman’s E.I. research showed that when the stakes are high, people look to the leaders to decide how to respond. Our research shows that leaders who are both sensitive to others AND can remain detached are the leaders most effective at navigating their people through the storm. Find them and promote them.
3. Offer meditation classes: Ten years ago classes such as meditation and yoga were seen as irrelevant for workplace performance. Not anymore. Now many high profile organizations are offering both types of classes on-site and during the workday. And it seems this is filtering into the work itself. I am hearing from a number of leaders who are now beginning meetings with a short, focused meditation. It seemed impossible ten years ago, but is seems that times are changing fast.
4. Offer resilience trainings: Show people what the latest research on stress says and then put the tools in their hands. Many organizations are starting to offer CCL’s resilience workshops to their staff and seeing their people change. But if you want to do it yourself then just create your own program. The key is to find the best research on resilience and blend that in with real life stories of highly resilient leaders in your own organization. When you add them both together you get both credibility and context.
5. Use the free resources: Why not just give people the free resources and let them learn for themselves. I am capturing the best tools and methods that I know of on this free leadership resource library www.nicholaspetrie.com. Once people start getting the tools in their hands let them drive the demand for more learning your organization. It makes your job easier if people are coming to you with new ideas rather than waiting for you to come up with the all the solutions. Have a look at the website and let me know what other tools and topics you want to learn about and I’ll keep creating and sharing them.
Stay awake and good luck!