Learn how to give feedback effectively to boost success in your organization. Know the 4 types of feedback and avoid common mistakes.
Learn how digital technologies elevate assessment for development through real-time, on-demand feedback and personalized guidance. Paper for HR leaders explores tools that help leaders focus on development and adjust approaches based on what’s working.
Learn how to identify and manage problem employees before they impact business and careers. Research provides evidence-based advice for leaders dealing with bad apple team members, drawn from rigorous studies on managing difficult personnel.
Investigate cultural distance and hierarchical effects in multisource feedback systems for expatriate leaders. Research addresses a critical challenge for global firms of implementing assessment tools to develop expatriate leadership effectiveness across international contexts.
Examine how boss support significantly impacts leadership development outcomes including self-awareness, capability, effectiveness, and engagement. Study of program alumni reveals maximizing value requires engaging bosses as well as participants in development initiatives.
Discover how a leader’s display of empathic concern affects feedback delivery. A 2-study examination reveals that empathic concern strengthens relationship between feedback quality and promotability.
Examine findings from 235 global leaders surveying feedback practices. Study clarifies 5 key areas: frequency of boss feedback, types given, types preferred, direct report feedback patterns, and best practices for giving and receiving feedback.
Learn how global supermarket retailer Carrefour partnered with CCL to craft a customized leader-coach training program to grow coaching skills, build a coaching culture, foster innovation, and improve talent performance.
Examine mechanisms that promote accountability in the 360-degree feedback process to ensure leader engagement and development. Study identifies practices to maximize multirater assessment impact through systematic follow-up and action planning.
Investigate gender differences in managerial derailment examining why women drop out before reaching top positions. Research explores specific factors causing women’s career derailment distinct from male counterparts.
