An Affiliated Research Scientist at the Center for Effective Organizations at the University of Southern California, Jennifer is also a Wall Street Journal Experts panel contributor. Her work focuses on global leadership and generational differences, and has been featured in such media outlets as The Economist, Wall Street Journal, New York Times, The Guardian, Harvard Business Review, Strategy+Business, Forbes, Fortune, the South China Morning Post, the Globe and Mail, and Training Development Magazine.
In 2002, Jennifer Deal co-authored Success for the New Global Manager (Jossey-Bass/Wiley Publishers), and has published articles on generational issues, the strategic use of information in negotiation, executive selection, cultural adaptability, global management, and women in management.
Her second book, Retiring the Generation Gap (Jossey-Bass/Wiley Publishers), was published in 2007. An internationally recognized expert on generational differences, she has spoken on the topic on six continents. Her third book, entitled What Millennials Want from Work, focuses on who Millennials are, what they want, and why it matters (January 2016, McGraw-Hill).
Jennifer is a Senior Research Scientist.
Areas of Expertise
Millennials, Generational Differences, the Always On Work Environment, Engagement, Women in the Workplace
Ph.D. in Industrial/Organizational Psychology with a specialization in Political Psychology from the Ohio State University
M.A. in Industrial/Organizational Psychology from the Ohio State University
B.A. in Psychology from Haverford College
Jennifer is a member of the Society for Industrial and Organizational Psychology. She is also an Editorial member of Journal of Business and Psychology and Consulting Psychology Journal.
- What Millennials Want from Work
- Retiring the Generation Gap
- Always On, Never Done? Don’t Blame the S martp hone
- Success for the New Global Manager
- Mueller, J. S., Melwani, S., Loewenstein, J. & Deal, J. J. (2018). Reframing the decision-makers’ dilemma: Towards a social context model of creative idea recognition. Academy of Management Journal, 61(1), 94-110.
- Ruderman, M.N., Clerkin, C., and Deal, J.J. (2017). The long-hours culture: Implications for health and wellbeing. In C.L. Cooper and M.P. Leiter (Eds.) The Routledge Companion to Wellbeing at Work, Taylor & Francis.
- How Leaders Can Stop Employees from Deliberately Hiding Information, August 14, 2018, Wall Street Journal
- The Ethical Downside of Having Highly Loyal Leaders, May 23, 2018, Wall Street Journal
- Motivation at Work: Which Matters More, Generation or Managerial Level?
Honors, Awards, and Grants
- Raymond A. Katzell Award in I-O Psychology for showing to the general public the importance of work done by I-O psychology for addressing social issues, that is, research that makes a difference for people
- Mershon Center National Science Foundation Fellow.
- Ford Foundation Fellowship Scholar.
- PEW Foundation Fellowship Scholar.