Lion cubs are born tiny, blind, and helpless. Weighing just 3 pounds and with their eyes shut tight for a week or longer after birth, the baby lions only get a chance to become apex predators because their mothers protect and nurture them until they’re old enough to hunt and survive on their own.
New ideas may be even more vulnerable than lion cubs, as most organizations don’t have fearsome mothers guarding them.
From the humble sticky note — now available in a near-infinite variety of colors and sizes — to the camera in your phone, ideas that are now ubiquitous were once small and vulnerable, their potential unknown.
Even leaders who value creativity often fall into behavior that can quash new ideas before they’ve been given a fair hearing.
When we surveyed global executives, 94% said innovation was important or very important to their organizations. But only 14% said their organizations were good at innovation.
Doing a better job of nurturing new ideas is a good place to begin addressing that innovation gap.
A new CCL book, How to Treat New Ideas, draws on decades of personal experience, data, and lessons from scores of organizations around the world.
The book identifies these 5 tips to help companies nurture new ideas:
1. Resist the instinct to kill a new idea.
When someone comes to you with a new idea, it can seem threatening. You’re already busy, after all, and you’re probably pushing forward on the organizational strategy.
Steve Wozniak, cofounder of Apple, worked at blue chip firm Hewlett-Packard before he joined forces with Steve Jobs. He reportedly went to his HP bosses 5 times with the idea of building a personal computer; 5 times they said no.
New ideas may seem risky. But leaders who want to encourage innovation should take a deep breath and allow themselves and their teams to think through the idea a little more before rejecting it.
2. Practice innovation thinking.
Innovation, by definition, means doing things differently. That creates risks and uncertainty — often considered enemies of a successful business.
The logical, analytical thought processes we rely on usually are not very helpful in the early stages of innovation. The key is to practice innovation thinking.
That means listening to your intuition, asking “What if?,” believing there’s always a better way, and more.
There’s nothing wrong with traditional business thinking — it’s required to manage a modern organization. But when a new idea comes along, it’s time to switch into innovation thinking mode. Innovation thinking gives new ideas the oxygen they need to continue developing.
3. Frame and clarify the idea’s purpose.
Now that you’re starting to dig into the possibilities of a new idea, how do you give that new idea some concrete direction? One important technique is to frame and clarify the idea’s purpose. In other words, what might this be good for?
Successful innovators will often ask themselves what problem a new idea can help solve or what opportunity it might address. Sometimes this takes a little patience.
When 3M scientist Spencer Silver created a “low-tack,” pressure-sensitive adhesive, instead of the super strong glue he’d been trying for, he couldn’t imagine what it would be good for. When a colleague mentioned a problem with the slips of paper he used to mark songs falling out of his Sunday hymnal, Silver had a solution.
The result was 3M’s Post-it notes, now a staple item in every office supply closet.
4. Use the POINt technique.
At this point, the promise of at least some new ideas might be starting to clarify. But to sharpen that promise and test it a bit more rigorously, you can use the POINt technique developed by Pfizer executive Bob Moore.
POINt stands for:
– Pluses: Praise the idea and consider what’s good about it as presented.
– Opportunities: Picture the opportunities and benefits that might be realized if you implemented the idea.
– Issues: While you don’t want to kill new ideas, it’s okay to consider some of their challenges and limitations.
– New thinking: Use new thinking to develop solutions for the issues you’ve raised about the new idea.
Nurturing new ideas doesn’t mean being naive about them. Rather, it means considering, with clear eyes, both the opportunities and challenges a new idea presents, and thinking through potential solutions to those challenges.
5. Connect ideas to ideas.
Not every new idea will become a fully realized product or business solution on its own. But that doesn’t mean those ideas don’t have value.
One useful exercise to get more value out of new ideas is to combine previously unconnected ideas. Consider the Sony Walkman, which combined two concepts: Pre-recorded cassette tapes and a device small enough to carry around. For the first time, people could take their music wherever they went.
Brainstorming, mind-mapping, and forced connections are techniques that can be used to connect one idea to another.
How to Treat New Ideas
These 5 tips are just the beginning. The CCL book How to Treat New Ideas identifies the obstacles and challenges that block organizations from consistently nurturing new ideas and becoming more innovative.
In addition to explaining these 5 tips in greater detail, the book also includes practical exercises to help organizational leaders foster innovation. And it highlights some of the common behaviors that prevent organizations from effectively nurturing new ideas.
Want to give your company’s ideas a chance to roar? Order How to Treat New Ideas.