Cancellation & Transfer Policy
Before a program begins, we incur substantial administrative costs related to your registration. Therefore, if you must change or cancel your registration, the following fees apply: (**See below for exceptions.)
| Number of Days Before Program | Transfer Fee | Cancellation Fee |
|---|---|---|
| More than 30 days | None | None |
| 15–30 days | 25% of tuition | 50% of tuition |
| 14 days or less | 50% of tuition | 100% of tuition |
Transfers: Transfer requests must indicate the new date and / or new program the participant wishes to attend. Tuition will become 100% non-refundable if a participant transfers more than 1 time or does not attend another program within 6 months of the original program start date.
Refunds: Any remaining balance of a cancelled program’s payment can be applied to another CCL program within 6 months of the original program date. After 6 months, the balance is non-refundable.
**Exceptions to These Policies
The above policies apply to all our leadership programs, with the following exceptions:
- For Leadership at the Peak programs:
- If More Than 30 Days Until Program: Same as noted in table above.
- If Less Than 30 Days Until Program: Transfer fee: 50% of tuition. Cancellation fee: 100% of tuition.
- For Amplify: Heighten Your Impact™, Assessment Certification Course, and CCL Boost™ for New Leaders:
- No Substitutions After Login Issued: Enrollment and name changes are not permitted after purchase and login credentials have been issued. A substitution request may be honored only if the course login has not been accessed. Contact us to submit a request.
- No Refunds After Login Used: No refunds will be permitted after logging into the Assessment Certification Course or CCL Boost™ for New Leaders and accessing CCL’s intellectual property.
