Through our discovery process, we gather insights about your organization to optimize your custom leadership development solution for maximum results.

You know your business and the goals of your investments in development. And we know leadership.

When designing leadership development, we work collaboratively with you to ensure that your customized leadership solution will align with your business strategy and prioritize the strongest levers of impact. 

Our world-class discovery process brings together our extensive knowledge and depth of experience across the domains of leadership development, assessment, research, and evaluation.

Our leadership experts can work with your organization to help surface the sometimes-subtle factors supporting — or getting in the way of — accomplishing what matters most to your organization.

How We Approach Designing Leadership Development: By Partnering With You for Deep Discovery

Our Discovery Process Starts With Foundational Insights

Our discovery process highlights where leadership development will have the greatest impact for your organization, and identifies the critical objectives, timing, and other elements necessary for designing leadership development solutions that are truly transformational and that will deliver results that matter to you.

When we’re designing leadership development, we use multiple approaches to discovery to guarantee an effective leadership development investment. Our foundational discovery processes include interviews, focus groups, communications with stakeholders, and the review and analysis of relevant organizational materials. Insights generated are used to gain stakeholder support and optimize designing leadership development solutions in a way that represents the culture, vision, and business needs of your organization.

Our cutting-edge leadership analytics tools borne out of our decades of pioneering research can be leveraged as well. Analytics-driven insights use data from the targeted population and stakeholders to inform decisions about designing leadership development, improving solution impact, and enabling you to measure ROI on your investment. From there, we also offer additional analytics-driven insights.

Our Analytics-Driven Discovery Insights for Designing Leadership Development

Leadership Gap Indicator

Our proprietary Leadership Gap Indicator is a rigorously research-based instrument that provides our leadership experts who are partnering with you for designing leadership development with the ability to target interventions by identifying gaps between your current and future leadership capability needs.

CCL Fusion

CCL Fusion is a predictive analytics tool we use in designing leadership development. It uses outcomes important to your organization, behavioral ratings, and employee engagement data to help make better decisions around which leadership skills, behaviors, competencies, and mindsets to focus on developing.

Revealing Relevant Opportunities for EDI

We use our evidence-based REAL™ framework to help you build greater equity, diversity, and inclusion. We start by doing a deep dive into your organization’s culture and context, then partner with you to design leadership development initiatives that support a more inclusive workplace.

What Our Clients Are Saying

At CCL, we measure success by lives touched and impact made. That’s why the organizations we work with and the leaders we transform consistently tell us the same thing: their experience with us is a game-changer. We’ve been designing leadership development that transforms lives (and entire organizations) for over 5 decades.

But don’t just take our word for it — take theirs.

American Express (AMEX)
Mars logo
Whirlpool Logo
University of Notre Dame

Among hundreds of international applicants, 2 EDI-focused leadership programs that we developed for separate clients have both received awards from the research and analyst firm Brandon Hall Group, in their acclaimed annual Human Capital Management (HCM) Excellence Awards.


We worked with CFVH to deploy an interactive discovery and diagnostic process to identify key business challenges and the organization’s critical drivers of leadership strategy. The findings provided a foundation for our program design and for the implementation of a customized leadership development process that would align CFVH’s culture with its strategic initiatives. Using the detailed data collected from discussions with the CFVH leadership team along with diagnostic tools, we designed a 5-day, experiential leadership development process for the top 125 leaders of the health system.

Cape Fear Valley Health

“My personal experience from partnering with CCL on our initial Asia Pacific Leadership Development Program is that CCL has begun to demonstrate its value through its resources in the region. We want to take advantage of CCL’s capability to design and deliver learning. We really appreciate CCL’s efforts to create impact and deliver success through its customized solution for us.”

Cindy Tang

Director, L&D and Talent Management
SPX Asia Pacific Corporate Services (China)

“I’ve had the pleasure of collaborating and partnering with CCL for my organization’s early career development program. The CCL team brings with them a wealth of knowledge and we were able to design a successful virtual program for our 2021 participants. Execution of the program was also met with great feedback and I believe CCL has fully embraced the new mode of virtual classrooms with their production team. Looking forward to our 2022 partnership!”

Kevin Quek

Talent & Leadership Consultant (ASEAN)
Siemens Pte Ltd

Impact of Partnering With Us for Discovery & Designing Leadership Development

 What our clients are saying about partnering with us to craft custom learning journeys for their leaders:

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Talk With Us About Designing Leadership Development for Your Organization

Our experts are here to help. Designing leadership development that achieves sustainable impact starts with a thorough discovery process and a partner committed to your success. Contact us today and let’s talk to determine the best approach for your organization.

Designing Leadership Development: Research & Resources

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People analytics are an incredible organizational tool. HR leaders can use their people data to help prioritize and target their investments in human capital and leadership development to maximize impact and ROI.

Related to Designing Leadership Development & Our Discovery Process