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Online Frontline Leadership Course: Frontline Leader Impact
Frontline managers comprise nearly 40% of all leadership positions at most organizations. Ensuring they lead others effectively is essential — yet many of them never receive training. Strengthen their skills and your organization with this scalable frontline leadership training course.
Best for
First-level leaders
Format
Asynchronous online and
Licensable
Duration
18 hours, self-paced, over 6 weeks
Model
Self-paced, with moderator
Class Size
Faculty-to-participant ratio: 1:35
Locations
Online – Global
About the Program Experience
Frontline Leader Impact: Frontline Leadership Course
Research consistently finds that almost 60% of frontline managers never receive training for their first leadership role. But it can be challenging for organizations to provide training and support to this large group of leaders.
Our frontline leadership training course can help. Over the course of 6 weeks, this interactive online training can give all the frontline leaders at your organization the confidence and skills they need to be successful — helping them increase effectiveness and build relationships to get work done — while building a stronger community and learning from each other.
Who Should Attend
Frontline Leader Impact is designed to address the unique challenges experienced by those who lead themselves and others: Frontline or first-line managers responsible for people and / or projects.
What Participants Learn
Our online frontline leadership training course develops the 6 crucial competencies that our research has found are needed for success:
- Self-Awareness: Remaining aware of one’s strengths and development needs is critical and enables frontline leaders to make more informed decisions and interact effectively with others.
- Learning Agility: Seeking out diverse experiences, applying lessons learned to new challenges, and being able to adapt to the environment allows frontline managers to swiftly recognize, analyze, and address problems.
- Communication: Listening, speaking, and writing clearly and consistently for maximum impact with people at all levels in the organization is another critical skill for frontline leader success.
- Political Savvy: Relating well to people, developing strong working relationships with managers and superiors, managing internal stakeholders, and navigating organizational politics to achieve goals are all important skills that are honed in this frontline leadership training course.
- Motivating Others: Inspiring commitment by recognizing and rewarding the contributions of others and guiding direct reports to complete assignments, especially when goals are unclear or ambiguous, enables frontline managers to get the work done through their teams.
- Influencing Outcomes: Understanding and persuading effectively to gain cooperation and get things done to achieve a desired outcome is also essential to succeed and another key objective of our frontline leadership training course.
What’s Included
Developed by highly qualified faculty and coaches, our self-paced frontline leadership training course includes:
- Research-based curriculum on essential frontline management skills
- Hands-on practice applying new skills to a real-world challenge
Program Agenda
Participants in this frontline leadership training spend approximately 3 hours per week learning online at their own pace the 6 critical skills for success:
| Week 1 | Week 2 | Week 3 | Week 4 | Week 5 | Week 6 | Weeks 7–8 |
|---|---|---|---|---|---|---|
| Your Leadership Journey | Foundational Leadership | Communication | Influence | Political Savvy | Motivating Others | Conclusion (Extended Course Access) |
Why Choose Us for Frontline Leadership Training?
This frontline leadership training course is rigorously research-based and leverages peer learning to help transform frontline managers into the leaders their organizations need.
Our online, asynchronous frontline leadership program features:
- An expert moderator who interacts asynchronously with participants each week through engaging group discussions and thoughtful feedback
- Detailed insights into personal strengths and challenges through the use of self-assessments and feedback from peers and the moderator
- Real-world application by having participants practice each lesson topic with a key leadership challenge from their job or career development
- A leadership growth plan for development that’s long-term and actionable
- Continuing education credentials — upon completion, participants are awarded 1.8 CEUs in partnership with National University
Payment & Cancellation Information
Online registration requires payment by credit card. If you require other payment methods, such as invoicing your organization, please contact us to register.
Please review our Transfer & Cancellation Policy for information about refunds and substitutions.
Upcoming Program Dates & Locations
Want to Offer Our Frontline Leadership Course to Multiple Participants?
Volume pricing options are available for organizations wishing to offer our interactive frontline leadership training course or other open leadership programs to multiple leaders.
Let’s co-create a custom leadership solution for your organization. Our dedicated experts can assess and design for your organization’s unique needs for frontline leadership training.
Scale frontline leader training — and development for all leaders — with unlimited access to our proven programs, assessments, and more, all based on 50+ years of pioneering research.
Still Have Questions?
We’re here to answer your questions about our frontline leadership program and more.
Impact of Our Frontline Leadership Course
What participants said about this online frontline management training program:
intend to apply program lessons at work
1
%
found the course easy to access and navigate
1
%
made positive impact on leadership skills
1
%
Need More Information?
Download a Brochure
Discover more about what participants learn in our online frontline leadership training course.
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Let’s Discuss Frontline Leadership Training for Your Organization
Our experts are here to help. Get in touch with us about your frontline leadership program needs. We’d love to hear from you!
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Frontline Leadership Training: Research & Resources
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Learning leadership skills online can be a highly effective way to help leaders gain the critical leadership skills they need — without overtaxing their already-busy schedules.
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As the workplace becomes more hybrid and virtual, organizations are leaning into these advantages of online learning for their leadership development needs.
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First-line managers are likely your largest population of leaders. Here’s how you can help them develop the key frontline leadership skills they need to succeed.
More Information About Frontline Leadership Training
What is frontline leadership?
Frontline leadership combines the practical skills required to manage individuals on the front lines with the ability to make management decisions that benefit the organization as a whole. Essentially, frontline leadership is a term used to describe managers who supervise individual contributors on the front lines, and they are often newly promoted into their first leadership role. Or, they’re functional leaders who don’t currently have any formal direct reports, but are preparing to move into a first-line manager role in the future. Frontline leaders are the managerial glue of an organization, often its largest population of leaders, and they’re responsible for important day-to-day operations — so training them to be effective is critical. Frontline leadership training can equip these managers with the support, tools, and resources they need to succeed.
What do participants learn during a frontline leadership training course?
Participants in the Frontline Leader Impact course from the Center for Creative Leadership will gain the confidence and skills needed to be successful in their frontline management roles. Additionally, they will be able to increase their personal effectiveness and build relationships to get work done. Our scalable online training course also develops 6 crucial competencies these leaders need to succeed, including self-awareness, learning agility, communication, political savvy, motivating others, and influencing outcomes. Frontline managers can learn these critical leadership skills online, making this program a helpful way to scale training across a large group of leaders who are often scattered across multiple locations.
Why should you invest in frontline leadership training?
Given the numbers of their frontline managers, many organizations have traditionally been forced to compromise between quality, cost, and flexibility when considering development options for this large audience. Online learning is often the most cost-effective and scalable solution. Organizations looking for proven training designed specifically for frontline leaders should consider CCL’s world-renowned, research-based Frontline Leader Impact program. Our online frontline leadership training course delivers an engaging and immersive experience to participants, helping them transform into the people leaders their organizations need. We leverage our world-class content, industry-leading self-assessments, feedback from peers and the moderator, and an intuitive online learning platform to gather a detailed picture of a participant’s strengths and weaknesses and help them identify opportunities for growth.
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