Duration: 1 hour
Price: Free

How can organizations successfully attract, develop, and retain the young workers they need to drive growth and impact?

Drawing on global research that includes more than 25,000 Millennials, Jennifer Deal, co-author of the new book What Millennials Want from Work: How to Maximize Engagement in Today’s Workforce, reveals how Millennials really operate, what they really want, and what really motivates them. Learn how to get the most from Millennials by:

  • Improving workplace flexibility
  • Providing adequate support and feedback
  • Coaching, not micromanaging
  • Designing competitive salary structures
  • Providing opportunities to contribute to society
  • Developing a culture that fosters collaboration

Audience: Human resources professionals and individual leaders responsible for developing others in their organizations.

For resources and videos visit: www.ccl.org/millennials.

About The Presenter

Jennifer Deal

Jennifer Deal is a senior research scientist at the Center for Creative Leadership (CCL©) in San Diego, California, an Affiliated Research Scientist at the Center for Effective Organizations at the University of Southern California, and a contributor to The Wall Street Journal’s “Experts” panel on leadership. Her work focuses on global leadership and generational differences, and has been featured in such media outlets as the Wall Street Journal, New York Times, The Guardian, strategy+business, Forbes, South China Morning Post, Globe and Mail, and Training Development Magazine.

She is the manager of CCL’s World Leadership Survey and the Emerging Leaders research project. In 2002 Jennifer Deal co-authored Success for the New Global Manager (Jossey-Bass/Wiley Publishers), and has published articles on generational issues, the strategic use of information in negotiation, executive selection, cultural adaptability, global management, and women in management. Her second book Retiring the Generation Gap (Jossey-Bass/Wiley Publishers) was published in 2007. An internationally recognized expert on generational differences, she has spoken on the topic on six continents (North and South America, Europe, Asia, Africa, and Australia). Her third book entitled What Millennials Want from Work focuses on who Millennials are, what they want, and why it matters (January 2016, McGraw-Hill).

She holds a B.A. from Haverford College and an M.A. and Ph.D. in industrial/organizational psychology with a specialty in political psychology from The Ohio State University.


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