Duration: 1 hour
Since its first release in 2006, Becoming a Conflict Competent Leader has helped focus attention on conflict management as a leadership competency. Conflict is inevitable in organizational contexts. Conflict competent leaders use cognitive, emotional, behavioral and normative skills increase good outcomes from conflict and reduce harmful ones. In this webinar, authors Craig Runde and Tim Flanagan, explore how to improve leaders’ conflict competence.
In this session you will learn:
- The strategic value of managing conflict effectively
- Six key elements of conflict competence
- Ideas for structuring training and coaching to enhance conflict competence
- Approaches for developing organizational conflict competence
Craig E. Runde , Director of New Program Development at the Leadership Development Institute at Eckerd College (LDI), oversees training and development on the Conflict Dynamics Profile® assessment instrument. He is a frequent speaker and commentator on workplace conflict issues and serves as a feedback adjunct for the Center for Creative Leadership. Before joining LDI he was the director of the International Center for Computer Enhanced Learning at Wake Forest University. Craig has his B.A. from Harvard University, an M.L.L. from the University of Denver, and a J.D. from Duke University. He has practiced law in Colorado and has taught at the University of Minnesota Law School and Wake Forest University. He lives in St. Petersburg, Florida, with his wife Kathy and son Matthew.
Tim Flanagan operates Custom Leadership Solutions with his wife, Virginia "Mac" Flanagan. He is a Visiting Program Director for leadership, change, and conflict classes sponsored by the United States Office of Personnel Management. In this role he designs and delivers classes and workshops for a variety of government agencies. Tim also teaches for the Management and Executive Education program at the Crummer Business School, Rollins College, and is a Senior Fellow at the Center for Conflict Dynamics. He earned his B.A at Muskingum College and M.A. at the Ohio State University. Tim worked in higher education for eight years before entering the executive and organizational development field in 1985. His experience includes senior and mid-level leadership roles with the Leadership Development Institute (a network affiliate of the Center for Creative Leadership), the Harris Corporation, Development Dimensions International, and the American Automobile Association. He is a frequent presenter at professional conferences and has consulted with hundreds of leading public and private sector organizations.
Tim and Craig are the coauthors of Becoming a Conflict Competent Leader (Jossey-Bass, 2007, 2012), Building Conflict Competent Teams (Jossey-Bass, 2008), and Developing Your Conflict Competence (Jossey-Bass, 2010). They are also coauthors with Dr. Sherod Miller of the training program, Becoming Conflict Competent.