Tracy has over 25 years’ experience in program design, management, and evaluation with an emphasis in the government, nonprofit, and health sectors. Since she joined CCL® in 2003, Tracy has designed and implemented evaluations of leadership development programs for a wide range of organizations including those in public health, healthcare, pharmaceuticals, food and beverage, finance, retail, and government.
Prior to joining CCL, Tracy served as a research associate at Wake Forest University School of Medicine, where she co-managed a national substance abuse research program and played a key role in a variety of complex, multi-site program evaluations at the national level. Before that, she served as a manager and program designer with government and non-profit organizations including the Department of Health and Human Services in Raleigh, N.C., the Guilford County Health Department in Greensboro, N.C., and the Pan American Health Organization in Washington, D.C.
Tracy serves as Director of CCL’s Evaluation Center, which supports CCL and the field through the development of new knowledge, methods and approaches to the evaluation of leadership development. In this role, Tracy partners with CCL staff, clients, and external evaluators to identify organizational and leader needs, articulate program outcomes, and evaluate initiatives for improvement and impact. Tracy’s evaluation work includes CCL’s custom initiatives, open-enrollment programs, executive coaching, new product development, and external evaluations of leadership development programs.
Areas of Expertise
Program Evaluation, Evaluation of Leadership Development, Building Evaluation Capability, Learning Transfer
M.A. in Public Policy from Duke University; B.A. in Government from the University of Notre Dame
Tracy is a member of the American Evaluation Association, the Triad Evaluators Network, and the RTP Evaluators Network.
Select CCL Publications
- Make Learning Stick: Best Practices to Get the Most Out of Leadership Development
- Collaborative Healthcare Leadership: A Six-Part Model for Adapting and Thriving During a Tome of Transformative Change
- Addressing the Leadership Gap in Healthcare: What’s Needed When it Comes to Leader Talent?
Select External Publications
Honors, Awards, Grants
- Awarded a $60,000 grant by the Robert Wood Johnson Foundation to evaluate the leadership component of the Guilford County Department of Public Health Six Sigma Process, 2009-2011.
- Served on team that developed Ladder to Leadership planning grant and program proposal that led to $4 million, 4-year grant from the Robert Wood Johnson Foundation (RWJF) in 2007 including $60,000/year evaluation component of program.
- Awarded multiple evaluation contracts including contract to evaluate the International Council of Nurses Global Leadership Development Program and a contract to assess the long-term impact of the Health Leadership Fellows Program of the Health Foundation of Western and Central New York.
Managing multiple ongoing projects to analyze the impact of CCL’s leadership development initiatives