Tracy has over 25 years’ experience in program design, management, and evaluation with an emphasis in the government, nonprofit, and health sectors. Since she joined CCL® in 2003, Tracy has designed and implemented evaluations of leadership development programs for a wide range of organizations including those in public health, healthcare, education, and non-profits, and government. She has also served as a facilitator for program design and capacity-building workshops with non-profit organizations.
Prior to joining CCL, Tracy combined her interest in addressing complex social problems with her management skills to contribute to a variety of public health initiatives at the local, state, federal, and international levels. As a research associate at Wake Forest University School of Medicine, she co-directed a national research program on substance abuse policy and played a key role in a variety of complex, multi-site national program evaluations. Prior to that, she served as a field director for a statewide tobacco control program with the Department of Health and Human Services in Raleigh, N.C., as manager of the chronic disease prevention unit at the Guilford County Health Department in Greensboro, N.C., and coordinated an international women’s health program at the Pan American Health Organization in Washington, D.C.
Tracy serves as Director of CCL’s Insights and Impact Group which drives impact through evidence-based insights, comprehensive evaluation, and client-focused research. Tracy and her group partner with CCL staff, clients, and third-party funders and providers to identify organizational and leader needs, articulate outcomes for learning solutions, and evaluate initiatives for improvement and impact. Tracy has been involved in assessing needs, designing solutions, and evaluating quality and impact with a wide range of CCL’s custom initiatives, open-enrollment programs, executive coaching, new product development, and non-CCL leadership development initiatives.
Areas of Expertise
Program Evaluation, Evaluation of Leadership Development, Building Evaluation Capability, Learning Transfer
M.A. in Public Policy from Duke University; B.A. in Government from the University of Notre Dame
Tracy is a member of the American Evaluation Association, the Triad Evaluators Network, and the RTP Evaluators Network.
Select CCL Publications
- Evaluating the Impact of Leadership Development – 2nd Edition
- Make Learning Stick: Best Practices to Get the Most Out of Leadership Development
- Collaborative Healthcare Leadership: A Six-Part Model for Adapting and Thriving During a Tome of Transformative Change
- Addressing the Leadership Gap in Healthcare: What’s Needed When it Comes to Leader Talent?
Tracy has over 25 years’ experience in program design, management, and evaluation with an emphasis in the government, nonprofit, and health sectors. Since she joined CCL® in 2003, Tracy has designed and implemented evaluations of leadership development programs for a wide range of organizations including those in public health, healthcare, pharmaceuticals, food and beverage, finance, retail, and government.
Prior to joining CCL, Tracy served as a research associate at Wake Forest University School of Medicine, where she co-managed a national substance abuse research program and played a key role in a variety of complex, multi-site program evaluations at the national level. Before that, she served as a manager and program designer with government and non-profit organizations including the Department of Health and Human Services in Raleigh, N.C., the Guilford County Health Department in Greensboro, N.C., and the Pan American Health Organization in Washington, D.C.
Select External Publications
Honors, Awards, Grants
- Awarded a $60,000 grant by the Robert Wood Johnson Foundation to evaluate the leadership component of the Guilford County Department of Public Health Six Sigma Process, 2009-2011.
- Served on team that developed Ladder to Leadership planning grant and program proposal that led to $4 million, 4-year grant from the Robert Wood Johnson Foundation (RWJF) in 2007 including $60,000/year evaluation component of program.
- Awarded multiple evaluation contracts including contract to evaluate the International Council of Nurses Global Leadership Development Program and a contract to assess the long-term impact of the Health Leadership Fellows Program of the Health Foundation of Western and Central New York.