Stephen Jeong

Experience

Stephen is former U.S. Naval Nuclear Electrical Technician turned industrial-organizational (I/O) psychologist.  He specializes in people and organizational measurement, leading-edge leader analytics, and the design and validation of new assessment products and services aimed at improving organizational performance.

Stephen started his I/O career with Assessment Services (Columbus, OH) where he managed the design and validation of vocational education certification tests for the States of Ohio and West Virginia.  He then joined Willis Towers Watson and worked with industry-leading organizations to diagnose workforce culture and design culture optimization strategies. Just prior to joining CCL, Stephen was Managing Partner of Waypoint People Solutions, a boutique I/O consulting firm specializing in using state of the art measurement and analytics strategies to help clients optimize their human capital – from employee and executive selection to workforce planning and optimization.

Current Role

As a Senior Faculty, Stephen is responsible for leveraging advanced analytics to help organizations diagnose/identify levers of both leadership effectiveness and ineffectiveness. Specifically, he provides guidance on how organizations can best leverage people data (both existing and new) to improve not only individual and group performance, but organizational performance by demonstrating how leader behaviors (i.e., what they do or don’t do) can impact mission-critical business outcomes such as sales, turnover, patient and customer satisfaction, and safety.  In a nutshell, Stephen helps senior leaders answer the question:  What action can I take today to optimize our culture and people experiences that directly impact our most critical business outcomes?

Areas of Expertise

Psychometric assessments, executive selection, workforce analytics, research design and analyses methods.

Educational Background

Ph.D. in Industrial-Organizational Psychology, Ohio State University
M.A. in Industrial-Organizational Psychology, Ohio State University
B.A. in Psychology, University of California, Davis – Summa Cum Laude
U.S. Naval Nuclear Power School – Naval Training Station, Orlando, FLA

Professional Affiliations

American Psychological Association (APA); Society for Industrial-Organizational Psychologists (SIOP); Society for Personality Assessments (SPA)

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