Emma Flack is a seasoned practitioner in change leadership; diversity and inclusion; organizational effectiveness; and strategic leadership communications. Over her career, she has led leadership development and talent management programs for Fortune 500 companies as a consultant and through internal industry roles.
Her international business experience spans Latin America, Europe, the Middle East, and Asia-Pacific.
Prior to joining CCL, Emma was a Sr. Organizational Change Management Consultant with Halliburton. Her experience there included mergers and acquisitions, large-scale technology implementations, culture change initiatives, and enterprise-wide programs impacting leaders, employees, and external stakeholders of the organization.
An award-winning communicator, she led executive communications for a division of Hewlett Packard Enterprise, and was previously a Sr. Change Management Consultant for Towers Watson in the Rewards, Talent and Communication Practice. In this role, she managed global change and talent management projects for international clients in the technology, health care, consumer goods, pharmaceutical, financial services, manufacturing, and energy industries.
Emma serves as a leadership solutions partner at CCL, designing and delivering custom leadership programs for managers and senior leaders across various industries. Her focus areas include change leadership, and equity, diversity and inclusion programs for women and leaders of color. She is certified to deliver feedback in all CCL 360-degree assessments, and other tools including FIRO-B, FIRO-Business, Paradigm Personality Labs WorkPlace Big 5 Profile, Change Style Indicator, Change Navigator, and 4MAT.
Emma earned a B.A. in Romance Languages (Spanish) and Journalism from the University of North Carolina at Chapel Hill; M.B.A. from Georgia State University; and Doctor of Education from the University of Georgia in Learning, Leadership and Organizational Development. Her doctoral research focused on cultural competency and leveraging diversity in multicultural organizations.
Emma has presented at several human resources and adult learning conferences including the Academy for Human Resource Development, the National Association of African Americans in HR, and the Society for Human Resource Management. She has also presented at national professional trade events such as the National Latino Leadership Alliance, HR Technology Conference, DRI: The Voice of the Defense Bar, and Prospanica: The Association of Hispanic Professionals.