
Are USPS international orders tracked after leaving the United States?
Tracking for international USPS orders may not be available after the item leaves the United States.

How do I unsubscribe from CCL emails?
To update your information in CCL’s database(s), or to unsubscribe from future communications, please use one of the options below: Update your Email Preferences E-mail unsubscribe@ccl.org Contact CCL at the (More)

Who pays duties and taxes on international orders?
If selecting USPS as your shipping option, duties and taxes (including value added tax) will be the responsibility of the recipient and may vary depending upon the destination.

Where can I find support on running an Experience Explorer session?
The Experience Explorer Facilitators Guide provides a framework and suggestions for a session.

How many decks of EE cards do I need for a session?
Every participant requires his or her own deck of Experience Explorer cards. If you are a facilitator, you might want to have your own extra deck of cards.

What does the EE card deck include?
52 experience cards each representing one of 15 experiences from which leadership is learnt. 42 lesson cards each representing one of 3 kinds of leadership capabilities for development. 5 instruction (More)

Do I need to be certified to use Experience Explorer?
No. You do not need to be certified to use Experience Explorer, nor do you need advanced facilitation skills. Most managers, team leaders, human-resource facilitators and training and development consultants (More)

When can it be used?
Experience Explorer fits a variety of situations. It can be used in small-group workshops focused exclusively on experiences and lessons or as a short activity in a longer, broader, training-and-development (More)

How does Experience Explorer work?
The core issue that Experience Explorer tackles is profoundly simple: How can leaders and managers make learning from their experiences intentional, not incidental or accidental? When leaders explore and talk (More)

My question is not listed here. How can I learn more?
Please contact a CCL Coordinator at +32 (0)2 679 09 10, or e-mail us at ccl.emea@ccl.org.