What is the human advantage when robots displace knowledge workers?
Technology has long been a tool to increase human productivity. Over time, machines have pushed ever further to displace animals and humans in tasks that require mobility and strength. Now we’re seeing the pattern repeat in adaptive and cognitive work.
Automation and computers are increasingly providing sales, service, and technical support, as well as work that requires sophisticated decision making and analysis.
Computing power allows algorithms to crunch complex calculations, spitting out results in seconds. Predictions call for computers to supersede the capacity of the human brain in a decade or two, creating a dramatic tipping point.
With sensors and robots that capture data, servers that store data, connectivity that makes data accessible anywhere, and computing power to process it all, will technology eliminate many of the jobs we hold today?
What will be the workforce of the future? What jobs will humans retain? How do we prepare for this future?