The tenth of our 20 Leadership Lessons Learned in East Africa: though we try to avoid arguments, heated discussions can sometimes help refine our ideas. Good problems provide an opportunity to co-create sustainable solutions. “Creative abrasion” ensures that designers are not complacent with safe answers and continue to refine until we have the most viable solution. Creating viable outcomes happens best when we work collaboratively. The end result is an innovative and more robust solution.
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Creative Abrasion: Putting Something in the Middle
We love good problems. Good problems give us an opportunity to co-create sustainable solutions that meet the need of the user and our client.
We often avoid arguments at great lengths, but sometimes some structured, heated discussions help us refine our ideas.
Getting designers (anyone from participants, clients, community) to create positive discourse and discussion helps us narrow down our broad range of stories and insights. This “creative abrasion” ensures that designers are not complacent with safe answers. We continue to refine these insights until we have the most substantial challenges that lead to the creation of viable solutions.
Ranking, scoring, sorting and grouping ideas are a great way to highlight what insights lead to key game-changers.
Creating viable outcomes happens best when we work collaboratively with our clients to focus:
- first on the problem,
- second on the user, and
- third, finally, on the solution.
The end result is an innovative product, process, or policy that not only fits the needs of the user, but also is robust enough to survive the market.
Questions for Further Reflection:
- Have you ever had a heated discussion that eventually led to a positive outcome?
- What ways can we have positive discourse that is also respectful and mindful of others?
Tell us your big ideas in the comments.
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This series, 20 Leadership Lessons Learned in East Africa, was brought to you by CCL’s Ethiopia office and Leadership Beyond Boundaries, an initiative by the Center for Creative Leadership to democratize leadership development and unlock the power of human potential around the globe.
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