The authors report here on the Glass Ceiling Benchmark Survey, which asked human resources professionals about the importance of diversity to their organization, the organization’s effectiveness in achieving diversity, the effect of barriers on the upward mobility of nontraditional managers, and the prevalence and importance of key practices for supporting workforce diversity.
Ann M. Morrison is president of the New Leaders Institute, a consulting and research firm specializing in leadership development, based in Sand Diego, and an honorary senior fellow at the Center for Creative Leadership. Her major interest are how executives develop and how gender and ethnicity affect leadership practices and issues. She has an M.B.A from Wake Forest University and an M.A. in psychology from Bucknell University.
Carol T. Schreiber is an independent consultant in New Haven who specializes in applied management research, organization assessment, implementing organizational change, executive coaching, and management development. Previously, she served in human resources functions in major corporations and taught at the School of management at Yale University. She holds a Ph.D. in administrative sciences from Yale University.
Karl. F. Price is a principal at Towers Perrin, an organization which provides a variety of consulting services to management. At the firm’s Philadelphia location, he specializes in improving the operation of the human resources function through effective planning and execution and improving productivity through the effective utilization of human resources. Hes was formerly professor and chairman of the Department of Human Resource Administration at Temple University. he holds a Ph.D. in business administration and applied economics from the University of Pennsylvania.