The success of companies large and small across the African continent lies in the attitudes and behaviors of the men and women that work for them. What do these African managers and other professionals think about their work and the organizations they work for? To address this question, CCL maintains an on-going survey of managerial attitudes, to which we invite leaders from around the world to participate to provide us with their perspectives.

This report looks at both the attitudes reflecting how African managers and other professionals are thinking about their work, and how they see the dynamics in their own organization. We do this because it is important to understand attitudes of employees at all levels of an organization because those attitudes affect organizational performance – and with the difficult economy, organizations need to take advantage of every opportunity to improve corporate performance. For example, organizational commitment, organizational support, and job satisfaction are related to decreased absenteeism, lower turnover, and better job performance – all of which are issues critical to the organization’s bottom line. Organizations benefit by understanding employee attitudes.

Overall, we are seeing that African managers and other professionals report being highly engaged in their work, and see their organizations as a place providing support for good performance. In light of our recent economic and environmental challenges, this is good news. The voices of 374 respondents tell us that African managers and professionals see the workplace positively. This is not to say that employees or managers have an unrealistically positive view of organizational life. They noted plenty of problems, especially with the way organizations manage politics and the levels of work facing each individual. However, this does suggest that the African managerial and professional workforce finds meaning in work and is motivated to take part in organizational life – both of which help organizations to be successful, and can provide a competitive advantage.

Additional Contributing Author: Simon Rweyongoza

Published: April 2011
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