Greensboro, NC – As a contributor to the Wall Street Journal‘s “Experts” panel on leadership, CCL senior research scientist Jennifer Deal is prodding leaders to think about the costs of wearing out their workers. In her new op-ed “The Danger of Exhausted Employees,” Deal contends that the long hours that have become normal for many employees — and made worse by their constant attachment to mobile devices — is compromising quality and productivity in organizations everywhere.
Writes Deal: At this point many people have been tired for so long that many may have started to believe this is just the way the work is, and don’t necessarily think working under these conditions makes them less productive or increases risk for the organization. But just because it is common doesn’t mean it is good for the organization for CEOs to allow this state of affairs to continue. How many mistakes are made because of fatigue? How much business is lost because a staff member was exhausted? How many people have difficulty making healthy choices (physical, social, and emotional) because they are just plain tired, which result in health care expenses for the organization?