Category: Diversity & Culture: Leadership in the Context of Difference

A Glass Ceiling Survey: Benchmarking Barriers and Practices, CCL Press, 1995

Ann M. Morrison, Carl T. Schreiber, and Karl F. Price

The authors report here on the Glass Ceiling Benchmark Survey, which asked human resources professionals about the importance of diversity to their organization, the organization's effectiveness in achieving diversity, the effect of barriers on the upward mobility of nontraditional managers, and the prevalence and importance of key practices for supporting workforce diversity.

(Available for free pdf download.)

(See Table of Contents Below)

Format	ISBN #	Stock #	Price	Quantity
Other Interest	1-882197-10-0	161	$7.50 USD

Publication Discounts

A Glass Ceiling Survey: Benchmarking Barriers and Practices, CCL Press, 1995

Foreword	vii
Acknowledgments	ix
Introduction	1
Method	1
Survey	1
Participants	2
Procedure	3
Results and Discussion	3
The Importance of Diversity	8
How Effective Are Organizations in Achieving Diversity?	10
Top Barriers to Advancement	11
Comparison to GOLD Project	12
Differences in top barriers	14
Summary	15
Key Practices	16
The most prevalent diversity practices	17
The most critical diversity practices	18
Practices associated with two key diversity barriers	19
Lower “discomfort” barrier	19
Lower “lack of accountability” barrier	21
Practices most closely associated with overall effectiveness	23
The most significant diversity practice	26
Implications of key practices for organizations wishing to implement them	27
References	31
Appendix: Survey Questions and Responses	33

Category: Diversity & Culture: Leadership in the Context of Difference

Table of Contents

Executive Summary