Leading Effectively e-Newsletter - July 2007 Issue

July 2007

Learn to be a Conflict Competent Leader
Getting Started: Improve Your Ability to Lead Through Conflict

To really improve your ability to deal with conflict, you need a plan. CCL's Brenda McManigle gets you prepared to face the conflict in your life.

McManigle has worked directly with hundreds of leaders in CCL's custom programs and the Foundations of Leadership program. "In these programs, leaders learn a lot about conflict and how they handle it. They have these 'a-ha moments,'" says McManigle. "The next step, then, is to translate the new information into steps they can take back at work. So we work with leaders to map out a plan and even create practice scripts for talking through their biggest conflicts."

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Related Programs

The Center for Creative Leadership's Foundations of Leadership program prepares new managers for increased responsibilities by teaching the basics of effective leadership, including how to handle conflict in the workplace.

Related Assessment

In the Foundations of Leadership program, CCL uses the Conflict Dynamics Profile (CDP)^® -- a 360° assessment tool that specifically measures conflict behaviors -- developed by Leadership Development Institute of Eckerd College, a CCL Licensed Associate. The CDP Web site offers information about research, training, Web sites and other resources about conflict and conflict resolution.