Leading Effectively e-Newsletter - April 2005 Issue
Managing Conflict
Conflict at work is inevitable — but how we handle it can make the difference between effective resolution and disaster. This issue of Leading Effectively focuses on constructive ways to respond to conflict with your boss, direct reports and peers. We help you to see how your behavior might play a role in conflicts, and we provide tips for making changes.
This issue of Leading Effectively draws on the following three CCL Ideas into Action guidebooks:
Conflict: Constructive or Destructive?
What creates conflict in your organization? Different views on business decisions and strategy? Disagreement about tactics? Poor relationships and personality clashes? Conflict occurs for many reasons. But, by changing how you respond to conflict, you can reduce its harmful effects and maximize its useful ones. (more... )
What's Your Role?
Everyone has habitual responses to conflict and discord, but they may not be the best or the only ways to manage it. By understanding your conflict behaviors and hot buttons, you can see how you contribute to both constructive and destructive outcomes of conflict. (more... )
Conflict and Power: Bosses, Peers and Direct Reports
Power is often the silent partner in conflict. Issues of authority and responsibility, formal and informal power, long-term and short-term success work their way into disagreements and disputes. By understanding the hidden power dynamics with peers, bosses and direct reports, you'll be better equipped to confront conflict. (more... )
A Positive Response: 7 Ways to Make Conflict Productive
Dealing with conflict is a task many managers struggle with or even avoid. But you can transform disagreement and discord into positive outcomes by learning seven constructive ways to respond to conflict. (more... )
Monday Morning Tools: Hold a Conflict Resolution Session
Is there a conflict brewing as you look to the week ahead? Do you have to meet someone with whom you are likely to clash? Are previous conflicts lingering and affecting performance? If so, consider holding a conflict resolution session. Here's how. (more... )
Interested in republishing articles or excerpts from a CCL newsletter or CCL Press publication? Fill out our "Request to Republish" form, found at www.ccl.org/republish.
March Poll Results
In our March 2005 Leading Effectively e-Newsletter, readers were asked how they perceive the relationship between strategy and daily work in your organization. Nearly 250 readers responded. Richard Hughes, CCL author and Group Director for Research and Innovation in the area of Groups, Teams and Organizations at the Center, responds to the findings. (more...)
CCL Event Spotlight: 2005 Friends of the Center Leadership Conference
October 5-7, 2005
Featuring Keynote Speaker RUDY GIULIANI
Hyatt Regency Jersey City on the Hudson
Jersey City, New Jersey
The seventh annual Friends of the Center Leadership Conference is a chance to explore new ideas on leadership and leadership development, examine today's leadership challenges, and network with peers, mentors, and authors. Participants will include an international audience of 250 professionals from business, education, and nonprofit organizations who are interested in advancing the understanding, practice, and development of leadership.
Visit www.ccl.org/foclc for more information.
Recent Leading Effectively e-Newsletter Topics
Join myCCL
Become a PREMIUM member