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CCL Webinars

Retiring the Generation Gap

When: Available on Demand 24 x 7 for 15 days upon registration
Duration: 1 hour
Price: $75   Premium Members Price $25 Become a Premium member to view this content

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Retiring the Generation Gap

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How different are the generations, really?

Everybody knows that the "generation gap" between younger and older people causes stress and frustration at work. Are the differences people complain about just a big misunderstanding, or are they real? And most important, how can you use similarities and differences among the generations to be a more effective leader within your organization?

Jennifer Deal explains what can be done to retire the generation gap. Based on seven years of research on more than 3,000 leaders, Retiring the Generation Gap reveals the truth about generational conflicts at work - and what you can do about them.

In this presentation, Jennifer Deal shares the myths and learning preferences of different generations which will be valuable to you as an individual, a manager, a coach, or an HR professional.


Maximizing the Value of the Webinar

  • Invite others to participate. Structure a group "lunch and learn" session and invite other colleagues to attend.
  • Debrief the lessons learned. Set aside time at the end of the Webinar to discuss takeaways, and how they apply to your group or organization
  • Tap into your training budget. Ask your HR group or manager to underwrite the Webinar as part of your organization's ongoing staff development effort.

About the Presenter

Jennifer J. Deal

Jennifer J. Deal is a research scientist at the Center for Creative Leadership (CCL) in San Diego, California. Her work focuses on the areas of global leadership and generational differences. She is the manager of CCL's World Leadership Survey and the Emerging Leaders research project. In 2002 she was a coauthor of the book Success for the New Global Manager. She has published articles on generational issues, executive selection, global management, and women in management. An internationally recognized expert on generational differences, she has spoken on the topic on six continents (North and South America, Europe, Asia, Africa, and Australia), and she looks forward to speaking to Antarctic penguins about their generational issues in the near future. She holds a B.A. from Haverford College and a Ph.D. in industrial/organizational psychology from The Ohio State University.

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