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CCL Webinars

Becoming a Conflict Competent Leader

When: Available on Demand 24 x 7 for 15 days upon registration
Duration: 1 hour
Price: $75   Premium Members Price $25 Become a Premium member to view this content

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Becoming a Conflict Competent Leader

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Many of us experience "fight or flight" responses when it comes to conflict. Effective leaders, however, handle conflict in a constructive manner and enable others to do the same. These leaders also champion conflict competency in their organizations and find that conflict can actually work to their advantage, fostering new ideas and stronger teams.

In this session you will learn:

  • The importance of dealing with organizational conflict effectively
  • Ways to maintain control of your emotions when faced with conflict
  • How to enhance your use of constructive conflict behaviors
  • What it takes to champion conflict competence in your organization

Maximizing the Value of the Webinar

  • Invite others to participate. Structure a group "lunch and learn" session and invite other colleagues to attend.
  • Debrief the lessons learned. Set aside time at the end of the Webinar to discuss takeaways, and how they apply to your group or organization
  • Tap into your training budget. Ask your HR group or manager to underwrite the Webinar as part of your organization's ongoing staff development effort.

About the Presenter

Craig E. Runde

Craig E. Runde, Director of New Program Development at the Leadership Development Institute at Eckerd College (LDI), oversees training and development on the Conflict Dynamics ProfileŽ assessment instrument. He is a frequent speaker and commentator on workplace conflict issues and serves as a feedback adjunct for the Center for Creative Leadership. Before joining LDI he was the director of the International Center for Computer Enhanced Learning at Wake Forest University. Craig has his B.A. from Harvard University, an M.L.L. from the University of Denver, and a J.D. from Duke University. He has practiced law in Colorado and has taught at the University of Minnesota Law School and Wake Forest University. He lives in St. Petersburg, Florida, with his wife Kathy and son Matthew.


Tim A. Flanagan

Tim A. Flanagan is Director of Custom Programs at the Leadership Development Institute (LDI) at Eckerd College, St. Petersburg, Florida. He oversees the business management and program design efforts for customized leadership and organizational development programming at LDI. In addition, he is a Senior Instructor for the Center for Creative Leadership programs conducted at LDI, as well as all other open-enrollment and custom programs at the institute. Tim also teaches for the Rollins College Executive and Management Education program and the Western Management Development Center. Tim has designed numerous simulations and experiential exercises and is known for his skills as a master trainer, certifying countless instructors and facilitators. Tim's extensive experience includes leading the senior leadership development programs for the Harris Corporation, managing consulting services for Development Dimensions International, and directing training and development programming at the American Automobile Association. He has consulted with hundreds of organizations in his career. Tim is a graduate of Muskingum College, New Concord, Ohio and The Ohio State University, Columbus, Ohio. He resides in St. Petersburg, Florida with his wife, "Mac," and children, Lindsay and Kyle.


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