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CCL Webinars

Active Listening: Improve Your Ability to Listen and Lead

When: Available on Demand 24 x 7 for 15 days upon registration
Duration: 1 hour
Price: $75   Premium Members Price $25 Become a Premium member to view this content

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Active Listening: Improve Your Ability to Listen and Lead

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Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today's leaders.

In this session you will learn:

  • The Active Listening Skill Set
  • Barriers to Active Listening
  • How to Improve Your Listening Skills
  • Leading with Active Listening

Maximizing the Value of the Webinar

  • Invite others to participate. Structure a group "lunch and learn" session and invite other colleagues to attend.
  • Debrief the lessons learned. Set aside time at the end of the Webinar to discuss takeaways, and how they apply to your group or organization
  • Tap into your training budget. Ask your HR group or manager to underwrite the Webinar as part of your organization's ongoing staff development effort.

About the Presenter

Michael H. Hoppe

Michael H. Hoppe is a Senior Program and Research Associate at the Center for Creative Leadership in Greensboro, NC. He trains custom program offerings to clients worldwide as well as the Center's flagship program, the Leadership Development Program (LDP)® and other open-enrollment programs. As part of the Center's Global Leadership Group, he researches and designs modules on effective cross-cultural leadership and other cross-cultural issues for use in the Center's client-specific offerings.

Michael brings to the Center a rich and varied background in cross-cultural leadership development and research. He lived and worked in Germany, Greece, Italy, and The Netherlands, and served as Assistant Director of the Salzburg Seminar in American and International Studies in Salzburg, Austria.

His publications have appeared in numerous journals and books. Recently, he authored a chapter on cross-cultural leadership development for the Center's Handbook of Leadership Development (2004) entitled "Cross-Cultural Issues in the Development of Leaders." Also, as a Co-Country Investigator for GLOBE, a worldwide project on global leadership and behavior effectiveness, he contributed a book chapter on "Leadership in the U.S.A.: The Leader as Cultural Hero," to be published in 2005.

Michael holds a M.S. in Clinical Psychology from the University of Munich, Germany, a M.S. in Educational Psychology and Statistics from the State University of New York at Albany, and a Ph.D. in Adult Education and Institutional Studies from the University of North Carolina at Chapel Hill.

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