360 BY DESIGN^® - Overview

Choose the CCL competencies that reflect leadership skills and behaviors important to the organization.

Focus

360 BY DESIGN is a 360-degree feedback assessment for development tool that provides customizable options to address specific leadership needs and features scientifically developed competencies.

Download a brochure on 360 BY DESIGN (Acrobat PDF, 76 KB) and a 360 BY DESIGN Sample Feedback Report (Adobe PDF, 172 KB).

The implementation of 360 BY DESIGN involves straightforward steps, which take you from survey construction through the delivery of the final feedback reports and development planning guides.

Results

• Provides feedback on any of CCL's 94 research-grounded competencies and five derailment factors
• Provides comparison of results with other successful managers
• Starts the process of feedback-based individual development

Special Features

• Features options to include open-ended questions (for narrative comments) and additional custom survey questions
• Designed to collect feedback from bosses, superiors, peers, direct reports and others; optionally customize the names of the rater categories
• Internet-based administration and data collection; optionally customize email notifications
• Thorough feedback report that provides ratings for both importance and competence
• Includes a Development Planning Guide, helping participants focus feedback and develop a strategy for change
• Identify overall strengths and development needs by ordering Group Profiles
• Available in multiple languages including: German, Dutch, Spanish, UK English, French, Italian, Russian, Simplified Chinese, Japanese and Brazilian Portuguese
• Identify developmental tactics by using a customized FYI For Your Improvement^™ translator guide

Ways to Use 360 BY DESIGN

Use 360 BY DESIGN to improve business performance. Use 360 BY DESIGN as part of a leadership development program; to identify gaps in bench strength; to evaluate skill gaps in launching new systems, products and processes; or to address retention.

Integrate 360 BY DESIGN into a training solution. Use 360 BY DESIGN as a gap analysis to identify specific individual development needs, or to identify team or organization-wide development needs for human resource planning.

Map 360 BY DESIGN to an established leadership competency model. Use the research-based competencies in 360 BY DESIGN to provide valid and reliable feedback reflecting the leadership competency model already in place in the organization.

Frequently Asked Questions About 360 BY DESIGN

How can it be used?
Who can use it?
What does 360 BY DESIGN measure?
Can it include open-ended questions or custom questions?
How customizable is 360 By Design?
Is 360 BY DESIGN available in other languages?
Is certification required?
How does it work?
What are the technical requirements?
Who can I talk with for more information?
Can I receive a sample assessment packet?

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How can it be used?
Organizations can use 360 BY DESIGN in several ways:

• In one-to-one executive coaching sessions;
• In a workshop for middle-level to upper-middle-level managers and executives; and
• As a component of a larger-scale leader development program.

360 BY DESIGN feedback can be facilitated in one of three ways:

• We can certify you to deliver feedback in your organization;
• We can certify you and then assist you in delivering feedback; or
• We can deliver feedback to managers and executives in your organization.

Who can use it?
Since the survey administration for 360 BY DESIGN is Internet-based, clients will need to verify that all participants and their raters can receive Internet (external) email and access the World Wide Web. For more information, please read the technical requirements and review with your Information Technology staff.

What does 360 BY DESIGN measure?
360 BY DESIGN can assess any of CCL's 94 research-grounded competencies and 5 derailment factors. Each competency has between 3 and 16 questions (behavioral items) to maintain psychometric integrity, the items cannot be modified. As a result, the instrument can be customized to address the behaviors and skills important to high performance in your organization. It can be short, long, focused or general. For more information, see the library of competencies.

Can it include open-ended questions or custom questions?
Yes. There are two standard open-ended questions available as part of the standard set-up package. You can include up to 3 custom-written, open-ended questions or up to 10 questions with a numeric response scale for an additional setup fee. All custom questions are reported in a separate section of the feedback report from CCL competencies.

How customizable is 360 BY DESIGN?
Very. You can:

• choose from 94 research-based competencies and 5 derailment factors (a total of more than 600 questions)
• add standard or custom-written open-ended questions
• include additional survey questions, scored independently from CCL competencies
• customize names of rater categories within the standard set (boss, superior, direct reports, peers and others)
• customize e-mail notifications within the standard set
• order customized FYI For Your Improvement^™ Translators for development planning

Is 360 BY DESIGN available in other languages?
Yes, click here for more details.

Is certification required?
Yes, because 360 BY DESIGN is a sophisticated assessment tool and because effective facilitation is critical to its successful use, we require that it be administered only by certified professionals. The Center offers a two-day Assessment Certification Workshop for this purpose. You can choose to register for an open-enrollment certification workshop at the Center or request a custom program specifically for members of your organization.

How does it work?
CCL can have a standard set-up ready to administer in 5 business days. We notify participants via an e-mail message that their survey is set-up and ready to complete. Participants access a secure Web site where they enter their password, register their raters and complete their self survey.

Once participants register their raters, the raters receive an e-mail message which directs them to the survey. Raters complete the survey and submit it electronically. CCL scores, prints and ships feedback reports to the designated certified feedback facilitators. Participants review their results with a feedback facilitator and can use the Development Planning Guide to chart next steps.

What are the technical requirements?
Requirements must be met by all participants and their selected raters. We recommend that a member of your information technology staff review these requirements prior to purchase and use.

Browser:	Internet Explorer (4.0 or later) or Netscape (4.51 or later) 28.8 Modem (Note: When using a modem, users may experience significant delays)
Display:	256 color or better, 800 x 600 minimum screen resolution
Hardware:	Pentium 166 PC with 32MB RAM
Software:	Adobe Acrobat Reader is required to access electronic Development Planning guide.
JavaScript:	Browsers must be JavaScript-enabled
Cookies:	Cookies must be enabled
Email:	Both Participants and their selected raters must be able to receive Internet (external) e-mail. If you choose to include a logo in customized email set, the recipients' email system must accept html email messages.
Firewall Considerations:	IT Messaging Administrator must be informed to open any firewalls that may prohibit interaction with to the following Domains or email suffixes: Domains ccl.org datasltn.com Email suffixes leaders.ccl.org datasolutionsinc.com

Who can I talk with for more information?

For more information, please contact:

Client Services
+1 336 545 2810
info@ccl.org